I have no complaints about the customer service or the kindness of the staff when my mom, Gabriella Moreno Luna, passed away. They were compassionate, caring, and professional, and I truly appreciate that during such a difficult time. What was very disappointing, however, is that in a small town li…

Right off the bat Ernesto and the lady in the front were really rude. Did not know what was going on when they had already set an appointment with my customer to add some decals to their loved ones casket. Luckily the worker in the back (Anthony) knew what was going on and helped me out. Need new ma…

Ernesto was amazing, the gentleman who did my dad’s service and burial were amazing and kind. But when I went to pick up my dad’s certificate the lady in the office was extremely rude and unprofessional. Caught me off guard giving she works at a funeral service.

My sisters and I had to cremate our mother not that this expirence was not bad enough. The funeral director, Ernesto, did not explain the various packages. Ernesto lacked warmth never heard I am sorry about your mom. Ernesto started a meeting without all parties being present. I feel that Ernesto ne…

Was at services last night and temperature went high as 84 according to digital temp. People were using their small leaflets or anything they can muster to fan themselves. I Understand new management? Need to have better detail schedule of what's happening with everything going on services, ev…