All the reviews saying that Nikki is rude are so true. She is very confrontational and has zero compassion. She won't even take a message for the manager to rectify their mistake.

Thank you Nikki. Your attention to detail is remarkable. Thank you for treating our family with such care. Crippen mortuary has great customer service. We look forward to working with you again.

They were very helpful until we were given my Father in Law's Urn. When I called in Oct to make a correction to the plaque on the Urn, Nikki seemed helpful at first, like it was no problem. After a problem with their supplier, Nikki became rude about the corrections. Then ghosted me, and hasn't retu…

Do not go here. Nicki should not be in the funeral business. Was rude and patronizing at first call… which is so unfortunate because everyone else we dealt with were great but after talking with Nicki we decided to move my mom elsewhere. One bad apple ruins the bunch. This is a difficult process and…

Crippen Mortuary met and then exceeded my expectations with the preparation of my father, and the final ceremony. Robert, Chris and William are the professionals who you need during such a dire time. Their excellent prices, transparency of itemization of services, and board overview of options and a…