Yuma Mortuary & Crematory is an independently owned funeral home and crematory in Yuma, Arizona, with roots in the community stretching back to the late 1940s. The provider holds a 3.8/5 rating across 18 Google reviews and a 74% recommendation rate on Facebook, reflecting a mixed but generally positive reception. The mortuary offers both cremation and burial services and operates an on-site crematory, with pre-need arrangements available for purchase online through their website.

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Locations

Yuma Mortuary & Crematory 775 S 5th Avenue, Yuma, AZ 85364 Phone: (928) 782-9865 | Fax: (928) 783-4177

Hours: Monday–Friday: 8:30 AM – 4:30 PM Saturday: 8:30 AM – 1:00 PM Sunday: Closed

This is the provider's single location. Per their Facebook page, this is a relatively recent address following a move to South 5th Avenue. After-hours arrangements are available for families with immediate needs, as is standard for licensed funeral homes.

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Services

Yuma Mortuary & Crematory offers a range of end-of-life services as described on their website:

• Cremation — The mortuary operates an on-site crematory, meaning cremation is performed at the facility rather than transported to a third party.
• Burial — Traditional burial services are available.
• Veterans Services — A dedicated section of the website covers veterans-specific arrangements, including veterans headstones and burial flags, indicating familiarity with military honors coordination.
• Pre-Planning — Pre-arrangements can be initiated online via a pre-arrangements form on the website, with pre-need purchases available digitally.
• Grief Support — The website includes a grief support resource section.
• Social Security Benefits guidance — Listed as a resource for families navigating survivor benefits.
• Obituary hosting — The provider maintains an active obituary section on their website.

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Pricing

No General Price List (GPL) data was available in the provided sources. Families are encouraged to request a written GPL directly from the funeral home, as federal law (the FTC Funeral Rule) requires all funeral providers to furnish one upon request, in person or by phone.

For comparison, third-party listing sites such as Parting and Ever Loved may carry pricing estimates, though families should confirm all figures directly with the funeral home.

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Reviews

Yuma Mortuary & Crematory holds a 3.8/5 rating based on 18 Google reviews and a 74% recommendation rate from 5 Facebook reviews. The review pool is relatively small, which limits the reliability of aggregate scores in either direction.

Positive themes:

• Staff compassion and attentiveness — Multiple reviewers highlight individual staff members by name. Reviewer Rhonda Aleman writes of staff member Alma: "Compassionate and caring and so very helpful. Thank you for taking care of our family." Reviewer Austin Asper, who identifies himself as a funeral director, praised staff member Darren: "He was always on top of things and very friendly… I would highly recommend this establishment to anyone in need."
• Meaningful personal touches — One reviewer, Jazzy and Ava J, noted that the mortuary planted a tree in honor of their mother-in-law at no charge: "This wasn't something we paid for or was already paid for. I believe this was something they did for our family… it was a beautiful gesture." It is not confirmed whether this is standard practice.

Notable concerns:

• Phone communication — Reviewer Michael James (1/5) specifically cited poor phone manner from a staff member named Alma, writing: "She has horrible phone service skills… she likely even lacks empathy which in this work is key." This is the same staff member praised in a separate 5-star review, suggesting inconsistent experiences or differing expectations.
• Service quality complaint — Reviewer Renee Sandate (1/5) described a serious concern regarding services for her stepfather, beginning: "I am writing this review with a heavy heart and an extreme sense of disappointment over the inadequacies displayed by Yuma Mortuary." The full details of the complaint are truncated in the available data, but the tone indicates a significant service failure. Families with concerns about service quality may wish to ask the funeral home directly about their complaint resolution process.

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Ownership

Yuma Mortuary & Crematory is independently owned and locally operated. According to the Yelp business profile, the funeral home was established in 1949, originally operating under the name Dixon's Mortuary. It was subsequently sold to the Ryzek family, who renamed it Ryzek Yuma Mortuary. The Facebook page references a founding date of 1948 and confirms the business is locally owned. The current ownership structure and whether the Ryzek family remains involved are not specified in the available data. The business is not affiliated with any corporate funeral home chain.

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Accreditations

• BBB Accreditation — Per the BBB business profile, Yuma Mortuary & Crematory has committed to upholding the BBB Standards for Trust. A specific letter rating is not confirmed in the available data.
• No additional professional memberships, state licensing details, or industry awards were present in the available data.

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Conclusion

Yuma Mortuary & Crematory is a long-established, independently owned provider with an on-site crematory and a meaningful history of community service in Yuma. Its pricing tier cannot be precisely assessed without GPL data, but families should request itemized pricing before making arrangements. The reviews reflect genuinely warm experiences with specific staff members alongside a small but notable pattern of service and communication complaints — including one unresolved serious concern — that merit direct conversation with the funeral home before committing.