Lakey Animal Crematory — Consumer Profile

Yuma, AZ

Lakey Animal Crematory is an independently owned pet cremation provider in Yuma, AZ, founded in 2017 as the area's first locally operated animal crematory in over a decade. The business holds a perfect 5.0/5 rating across 85 Google reviews, reflecting a consistently strong track record of customer satisfaction. Third-party sources note that its pricing is considered more affordable than traditional veterinary aftercare options in the area, making it an accessible choice for local pet owners.

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Locations

Lakey Animal Crematory 11242 S Foothills Blvd, Suite 15, Yuma, AZ 85367 Phone: (928) 257-5161 Hours: Monday–Friday, 8:00 AM – 5:00 PM

This is the business's single location, situated in the Foothills/Fortuna Foothills area of Yuma. Based on available information, the facility operates as a dedicated animal crematory rather than a traditional funeral home setting. The business also contracts privately with local veterinarians for aftercare services.

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Services

Lakey Animal Crematory offers three tiers of pet aftercare, as described on their website:

• Individual (Private) Cremation — Ashes are returned to the owner in an acacia wood urn, included in the cost of cremation. Custom engraved wooden boxes are offered, though this option is noted as currently unavailable for livestock. Special-order urns are available at additional cost through partner vendors.
• Mass Cremation — Available for owners who do not wish to receive ashes back.
• Simple Disposal — Intended primarily for larger animals such as horses and cattle, where private or mass cremation is not desired.

The business also offers two ancillary services not commonly found at pet crematories:

• Medical Sharps Removal — Monthly or as-needed pickup and transport of needles and syringes to an approved disposal facility. Sharps are not stored on-site.
• Biohazardous Waste Removal — Includes pharmaceuticals, trace chemotherapy waste, and red bag waste, transported off-site for disposal.

Paw prints and molds are referenced in customer reviews as available keepsakes, though these are not explicitly itemized on the website.

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Pricing

No General Price List (GPL) or specific service pricing was available in the data provided. Third-party sources, including Wheree, note that the business is considered affordable relative to other local options, but no dollar figures were available for publication. Families are encouraged to contact the business directly at (928) 257-5161 for current pricing.

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Reviews

Lakey Animal Crematory holds a 5.0/5 rating based on 85 Google reviews. The business is also recommended on Nextdoor and maintains an active presence on Facebook with 691 followers, and on Yelp.

Dominant positive themes across reviews:

1. Compassion and emotional sensitivity — Reviewers consistently describe staff as kind and patient during moments of acute grief. Ernesto Tapia wrote: "During one of the hardest moments, this animal crematory showed nothing but compassion, respect, and professionalism." Nicola Buck noted that staff member Daniel "patiently waited for our tears to subside."

2. After-hours responsiveness — Multiple reviewers specifically praised the business for accommodating urgent, after-hours situations. Kay H. noted that "they were able to send someone to open for me" after her dog passed unexpectedly at night. DeNise Massey similarly received helpful guidance after calling after hours when the business was closed.

3. Flexibility and accommodation — One reviewer, Nicola Buck, noted that Daniel "got permission from the owner to accommodate our traveling schedule" when the family was visiting from out of state — an example of individualized service beyond standard operating procedures.

Staff named in reviews: Daniel is mentioned by name in multiple reviews as particularly compassionate and professional. Garrett (the owner) is referenced positively on Nextdoor.

Notable negative reviews or complaint patterns: No negative reviews or complaint patterns were present in the available data. No BBB complaints were found specific to this business.

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Ownership

Lakey Animal Crematory is independently owned and operated. According to the business website and MapQuest listing, it was founded in 2017 by Garrett Lakey and Hugo (last name not available in the data). The business describes itself as Yuma's first locally owned and operated animal crematory in over a decade at the time of its founding. There is no indication of corporate affiliation or outside ownership.

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Accreditations

No BBB accreditation, professional memberships, or formal awards were identified in the available data for this specific business. Families can search the BBB's pet cremation services directory to check for any updated accreditation status.

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Conclusion

Lakey Animal Crematory fills a meaningful gap in Yuma's pet aftercare market as the city's locally founded cremation provider, offering individual, communal, and large-animal disposal options at pricing described as accessible relative to veterinary alternatives. Its perfect 5.0 Google rating across 85 reviews, paired with consistent praise for after-hours responsiveness and staff compassion, suggests a reliable and caring option for families in the Yuma area. The primary considerations worth noting for prospective customers are the absence of publicly posted pricing — families should request a full price breakdown before committing — and the lack of confirmed BBB or professional accreditation data, which are standard markers some families use when evaluating service providers.