Johnson Mortuary & Desert Lawn Memorial Park — Consumer Profile

Johnson Mortuary & Desert Lawn Memorial Park is a corporate-owned, full-service funeral home and cemetery combination in Yuma, Arizona, operating under the Service Corporation International (SCI) / Dignity Memorial network — making it one of the largest funeral industry chains in North America.

The facility holds a 5.0/5 rating on Google, though that figure is based on only a single review and should be interpreted with caution. The provider offers both burial and cremation services and maintains an on-site memorial park, which is notable in the Yuma market. Pre-planning, including online purchase, is available through the Dignity Memorial platform.

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Locations

Address	Phone	Notes
1415 S 1st Ave, Yuma, AZ 85364	(928) 782-4384	Single location; combined funeral home and memorial park

The facility operates as a combined funeral home and cemetery (sometimes called a "combo" provider), meaning families can arrange both funeral services and burial property in one place. The website references on-site venues and catering capability, suggesting the facility includes reception or gathering space.

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Services

Johnson Mortuary & Desert Lawn Memorial Park offers a range of services as listed on its Dignity Memorial website:

• Burial — including burial property within the on-site Desert Lawn Memorial Park
• Cremation — cremation services (on-site crematory status not confirmed in available data)
• Veterans services — the provider describes itself as a "Veterans Funeral Specialist" and, per external web references, maintains the only dedicated Veterans section in Yuma
• Religious & cultural traditions — listed as a service category on the website
• Celebration of life — customized memorial services with music and personalization options
• Memorial keepsakes — offered as an add-on service
• Grief support — an online grief library is accessible through the Dignity Memorial network
• Pre-planning — appointments available online; free planning guide offered; online pre-need purchase available through the Dignity Memorial platform
• Obituary services — obituary posting, flower ordering, and obituary update notifications available via the website

The combination of an on-site cemetery with a dedicated Veterans section is a meaningful differentiator in the Yuma market, particularly for military families seeking one-stop arrangement and burial.

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Pricing

Specific General Price List (GPL) data was not available in the source data provided. The Dignity Memorial website references a "Funeral & Cremation Pricing" page, but itemized figures were not captured.

Families should request a current GPL directly from the funeral home — all funeral homes are required by the FTC Funeral Rule to provide one upon request, in person or by phone. Because SCI/Dignity Memorial properties operate at a premium price point relative to independent providers in most markets, families comparing costs are encouraged to obtain quotes from at least one independent Yuma-area funeral home for comparison.

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Reviews

Aggregate rating: 5.0/5 on Google (1 review)

The single Google review, left by Alex Terrones, notes being "treated very welcoming by staff" — and was written in the context of seeking employment rather than arranging services.

External web results (sourced from Yahoo Local and other directories) reference additional family feedback not captured in the Google listing:

• Multiple reviewers mention staff members Kovia Lown (Family Service Counselor) and Kenneth Lown (Funeral Director) by name, describing them as compassionate and supportive
• Staff members Eduardo and Brian are mentioned as "very professional" in one account
• A recurring theme across informal reviews is that staff demonstrated understanding and compassion during difficult circumstances

Caution: The Google review count is extremely low (n=1), which means the 5.0 aggregate rating is statistically unreliable. Families should seek out additional reviews on platforms such as the Dignity Memorial website's own review section or third-party directories before drawing conclusions about service quality.

No documented complaint patterns were identified in the available data specific to this location.

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Ownership

Johnson Mortuary & Desert Lawn Memorial Park is owned by Service Corporation International (SCI), the largest for-profit funeral services company in North America, publicly traded on the New York Stock Exchange under the ticker SCI. SCI operates its funeral homes under the Dignity Memorial brand umbrella.

The founding year of Johnson Mortuary and the history of when SCI acquired it are not confirmed in the available data. The "Johnson" name suggests independent origins, which is a common pattern with SCI acquisitions — the company frequently retains legacy local names after purchase.

Families considering SCI/Dignity Memorial properties should be aware that corporate-owned funeral homes may carry higher pricing than independent competitors, and that some consumer advocates recommend confirming whether the original founding family remains involved in day-to-day operations.

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Accreditations

• BBB: Johnson Mortuary Desert Lawn Memorial is not BBB Accredited. A BBB profile exists for the business at that link, but no accreditation status or rating was confirmed in the available data.
• Veterans specialty: The provider self-identifies as a "Veterans Funeral Specialist" and references the only Veterans section in a Yuma-area cemetery, though no third-party credentialing body for this designation was identified in the data.
• State licensing information and professional memberships (e.g., NFDA, SIFH) were not confirmed in the available data.

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Conclusion

Johnson Mortuary & Desert Lawn Memorial Park is best positioned as a mid-to-premium-range provider in the Yuma market, offering the convenience of combined funeral and cemetery services in a single location — a meaningful advantage for families who want to minimize the number of arrangements they must manage. The Veterans section and named staff with positive informal reviews are genuine strengths. However, the absence of transparent online pricing, the lack of BBB accreditation, and the very thin Google review record (one review) mean families should conduct additional due diligence: request a full GPL, compare costs with independent local providers, and consult the broader Dignity Memorial review ecosystem before committing.