Southwest Mortuary Services LLC is an independently owned mortuary transportation and funeral services company operating out of Tucson, Arizona, distinguished primarily as a provider of body transport and removal services. The company holds a 3.9/5 rating on Google based on 15 reviews, reflecting a divided customer experience. No General Price List (GPL) data was available for this profile, and the company's full scope of funeral services beyond transportation is not clearly documented in publicly available sources.

---

Locations

Primary Location: 1870 W Prince Rd, Suite 56, Tucson, AZ 85705 Phone: (520) 235-0310 Hours: Open 24 hours, 7 days a week

A secondary address — 4143 W Massingale Rd, Tucson, AZ 85741, phone (520) 547-5330 — appears in Echovita's listing, though it is unclear whether this represents a second active facility or an outdated listing. Families should confirm the correct location directly with the company before visiting.

No information was available regarding on-site crematory, chapel, or viewing facilities at either address. The Suite 56 designation at the primary address suggests an office or commercial suite rather than a traditional funeral home facility.

---

Services

Based on available data, Southwest Mortuary Services LLC is primarily described across third-party directories as a mortuary transportation company. Specific services referenced include:

• Body removal and transport — the company's core and most consistently documented service
• Veteran services — one reviewer noted that the deceased was transported with an American flag on the gurney, suggesting some degree of veteran-specific accommodation
• Funeral home coordination — the company appears to work in partnership with funeral homes and other firms rather than exclusively serving families directly, based on reviewer language (one reviewer describes using them as a contracted firm)

No GPL or service menu was publicly available. It is not confirmed whether Southwest Mortuary Services LLC offers direct cremation, burial coordination, embalming, pre-planning, or memorial services independently. Families seeking full-service funeral arrangements should clarify the scope of services directly with the provider.

---

Pricing

No General Price List (GPL) data was identified for Southwest Mortuary Services LLC. Under the FTC Funeral Rule, funeral providers are required to provide itemized pricing upon request. No third-party pricing data appeared in available web results.

Families should request a written price list before engaging services.

---

Reviews

Southwest Mortuary Services LLC holds a 3.9/5 rating on Google from 15 reviewers — a modest sample size that limits confidence in either direction.

Positive themes:

• Professionalism and compassion during transport — Multiple reviewers praised the care taken with deceased loved ones. One reviewer noted that a staff member "took such amazing care with our family," and another wrote that the company "made our loss so much easier."
• Veteran-specific care — One reviewer highlighted that the company transported a veteran with an American flag on the gurney, which the family found meaningful.
• Industry partner recommendation — Reviewer Jackie Wade, identifying herself as representing a referring firm, specifically named Brandon as a reliable professional: "My firm will not use anyone else. We highly recommend Brandon and his quality team of professionals."

Notable negative reviews and concerns:

Two 1-star reviews raise specific and serious concerns that families should weigh carefully:

• Reviewer Ashley Camacho alleged that some staff members make derogatory remarks about deceased individuals, referring to them with slurs such as "fatty's or junkies." She also noted that a staff member she regarded highly had left the company. Her review reads in part: "There are others that are disrespectful... these people disrespect our families."
• Reviewer TheSpiffyHippy JWatkins, who described observing staff in professional settings, wrote that employees "don't care about the loved ones that they transport" and characterized the work culture as indifferent.

These reviews specifically concern staff conduct during transport — the company's primary service. While two reviews do not constitute a verified pattern, the nature of the allegations (disrespect toward the deceased) is directly relevant to families considering this provider. No public company response to these reviews was identified.

---

Ownership

Southwest Mortuary Services LLC is independently owned. No founding year, ownership history, or named owner information (beyond the first name "Brandon" mentioned in one review) was available in the data provided. The company is structured as an LLC. There is no indication of corporate chain affiliation.

---

Accreditations

• BBB: A BBB profile for "Southwest Mortuary Service" in Tucson, AZ exists and is listed as not BBB accredited. No BBB rating, complaint count, or resolution history was available in the data provided. Note: the BBB URL provided in source data links to a Seattle, WA entity — families should confirm the correct BBB listing applies to this Tucson provider.
• No professional association memberships (e.g., NFDA, ICCFA), state licensing details, or awards data were available.

---

Conclusion

Southwest Mortuary Services LLC appears to function primarily as a mortuary transport and removal company in Tucson, operating as a behind-the-scenes partner to funeral homes rather than a full consumer-facing funeral provider — though families can contact them directly. Its 24/7 availability and some documented veteran accommodations are practical strengths. However, the absence of published pricing, a limited and mixed review record, unresolved allegations of staff disrespect toward the deceased, and a lack of BBB accreditation are meaningful considerations. Families seeking full-service funeral arrangements may wish to use this company as part of a broader provider relationship rather than as a standalone option, and should ask directly about staff conduct standards and pricing before proceeding.