Tempe Mortuary — Consumer Profile

Tempe Mortuary is an independently owned, family-operated full-service funeral home that has served the Tempe, Arizona community since 1963, making it one of the longer-standing locally rooted providers in the East Valley. The mortuary holds a 4.7/5 rating across 52 Google reviews and 22 reviews on Yelp, with reviewers consistently highlighting personalized care and attentive staff. No General Price List data was available for this profile, so specific pricing figures cannot be confirmed here; families are encouraged to request the GPL directly from the funeral home, as required by FTC law.

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Locations

Primary Location (single facility):

Detail	Information
Address	405 E Southern Ave, Tempe, AZ 85282
Phone	(480) 967-1643
Standard Hours	Monday–Friday: 9:00 AM – 5:00 PM
Website	tempemortuary.com

The facility page on the mortuary's website confirms a single Tempe location. The building includes an on-site chapel capable of hosting memorial and celebration-of-life services, as referenced in multiple reviews. No satellite locations are indicated in available data.

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Services

According to the Tempe Mortuary website, the funeral home describes itself as providing complete funeral services and serving all faiths and families throughout the Valley and the broader state of Arizona. Based on available review and web data, services appear to include:

• Traditional burial services
• Cremation services
• Memorial and celebration-of-life services (held in the on-site chapel)
• Pre-need / pre-planning arrangements — specifically referenced on Yelp and in at least one Google review recommending the mortuary for pre-need planning
• Slideshow and audiovisual support for memorial services (noted in reviews)
• Multi-faith and multi-community service — the website states the mortuary serves all faiths

No data was available in the provided sources to confirm whether the mortuary operates an on-site crematory or owns affiliated cemetery property. Families with specific needs in these areas should confirm directly with the funeral home.

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Pricing

No General Price List (GPL) data was included in the available sources for this profile. Third-party aggregators Parting and Ever Loved list Tempe Mortuary but do not publish verified pricing in the data provided here.

Under FTC Funeral Rule requirements, Tempe Mortuary is obligated to provide a written GPL to any person who inquires in person, and to disclose prices over the phone upon request. Families are encouraged to request the GPL before making any arrangements.

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Reviews

Tempe Mortuary holds a 4.7/5 rating from 52 Google reviews and carries 22 reviews on Yelp. The overall tone across both platforms is strongly positive.

Dominant Positive Themes

1. Compassionate, personalized staff attention Multiple reviewers describe staff going beyond standard professional duties to make families feel genuinely cared for. Manuel Rojolemus wrote that staff "treated my family with compassion, dignity, and genuine care," and Dwain Mitchell noted the experience felt "like we were their family with a very special touch." Melissa Barker, who works in the death care industry and describes herself as "a bit picky," wrote that Tempe Mortuary "really exceeded my expectations."

2. Staff named for outstanding individual service Two staff members are cited by name across multiple reviews:

• Nesi / Nessika Fenton — praised by Carol Mechanic for guiding the family "through a myriad of issues" and by Jan Clark for hands-on details including adding captions to a memorial slideshow.
• Shawn Buntin (Funeral Director) — referenced in Yelp reviews as making "a very sad time in our lives so much easier to bear."

3. Repeat and referred use Several reviewers note returning to Tempe Mortuary for more than one family member's services — Carol Mechanic used them for both parents, and Melissa Barker for two relatives — suggesting a pattern of trust built over multiple experiences.

Notable Negative Reviews or Complaint Patterns

No significant negative review patterns, complaint filings, or recurring critical themes appear in the data available for this profile. The BBB profile does not indicate any recorded complaints. The overall review volume (52 Google, 22 Yelp) is relatively modest, which limits the breadth of available consumer feedback.

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Ownership

Tempe Mortuary is independently and family owned. According to the mortuary's own history page, it was "built and opened in 1963 as a family-owned funeral home," with the site noting that community orientation has remained central to ownership across the decades. The Yelp listing similarly states the business has been in operation since 1963, with over 58 years of experience referenced in that description.

No data was available indicating a corporate parent company, private equity ownership, or affiliation with national consolidators such as Service Corporation International or Lapida. Based on all available sources, Tempe Mortuary remains an independent, locally controlled operation.

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Accreditations

Credential	Detail
BBB Rating	A+, BBB Accredited Business
BBB Standards	Listed as having committed to upholding BBB Standards for Trust
BBB Complaints	None indicated in available data

No data was available regarding membership in professional organizations such as the National Funeral Directors Association (NFDA), Selected Independent Funeral Homes, or similar bodies. State licensing status was not confirmed in the provided data, though Arizona requires funeral establishment and funeral director licensure through the Arizona State Board of Funeral Directors and Embalmers.

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Conclusion

Tempe Mortuary is a long-established, independently owned funeral home with a consistent track record of positive consumer feedback and a community-oriented reputation built over more than six decades. Its strongest documented asset is its staff — particularly named individuals like Nesi Fenton and Shawn Buntin — who receive repeated recognition for attentive, personalized service. The absence of published pricing data is a meaningful gap for families who need to compare costs before making decisions, and prospective clients should request the General Price List upfront to understand where Tempe Mortuary falls on the local pricing spectrum. Based on its independent ownership, tenure, and review profile, the mortuary positions itself as a mid-range community provider rather than a budget or luxury-focused operation, though pricing cannot be confirmed without GPL data.