All Options Funeral Home — Consumer Profile

All Options Funeral Home is a family-owned, independently operated full-service funeral home in Tempe, Arizona, distinguished by its owner-involved approach and reputation for accessible pricing. The home holds a 4.7/5 rating across 44 Google reviews and a 96% recommendation rate across 15 Facebook reviews. Reviewers consistently highlight the affordability of services alongside a high degree of personal attention from ownership and staff.

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Locations

All Options Funeral Home 1525 W University Dr, Suite #102 Tempe, AZ 85281 Phone: (480) 214-3104 Fax: (480) 658-0768 Email: cassandra@alloptionsfuneralhome.com

This is the sole location and primary facility. The home operates 24 hours a day, 7 days a week for immediate assistance, though in-person office hours are listed as Monday through Friday, 10 a.m. to 4 p.m. The facility is situated in a suite-style commercial building, which is worth noting for families expecting a traditional standalone funeral home structure.

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Services

All Options offers a range of services spanning both cremation and burial, as detailed on their website:

• Cremation services — direct and traditional cremation options
• Burial services — traditional funeral and burial arrangements
• Pre-arrangements — pre-planning is available and can be initiated online via a pre-arrangements form
• Veterans services — veteran's headstones and burial flag services are specifically listed
• Cemetery plots — the home lists cemetery plots for sale, though it does not appear to own a cemetery outright
• Urns and keepsakes — an on-site urn store and fingerprint keepsake services are offered
• Flower delivery — flowers can be sent directly through the home
• Grief support resources — the website provides grief support information and guidance on Social Security benefits
• Hospice discount — the website references a hospice discount, suggesting reduced pricing may be available for families coming from hospice care

No data is available confirming an on-site crematory.

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Pricing

Specific General Price List (GPL) data was not available in the provided information. The BBB business profile and Facebook page describe the home as offering "affordable prices," and the Facebook listing places it in the "$$" price range. Multiple reviewers note that final costs came in lower than they anticipated.

The website includes a dedicated pricing section, and families are encouraged to review it directly for current figures. A hospice discount page is also listed, which may be relevant for families whose loved one was under hospice care at the time of passing.

Note: Because no GPL line-item data was available for this profile, families should request the General Price List directly from the funeral home — providers are required by the FTC Funeral Rule to provide it upon request, in person or by phone.

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Reviews

All Options carries a 4.7/5 rating on Google from 44 reviews and a 96% recommendation rate on Facebook from 15 reviews. An additional review on Ever Loved from May 2025 describes the experience as "respectful." The Yelp listing shows 13 reviews.

Positive Themes

1. Personal, owner-involved care Multiple reviewers specifically name Sandy Khneiger, identified in one review as the funeral director and owner, as a central reason for their positive experience. One reviewer wrote: "Sandy is wonderful! She genuinely cares for her clients and wants the best for all... She connects with everyone on such a personal level and treats them like family." Another described her as "an absolute angel to us during the worst few days of our life." Staff member Tim is also singled out by name as "a kind hearted individual."

2. Affordability without reduced care Families in multiple reviews note that pricing was lower than expected and that financial flexibility was extended when needed. One reviewer shared that their family "was not financially prepared" for the loss but that the home "made it affordable... and even offered plans" to assist. Importantly, reviewers do not describe affordability as coming at the expense of quality — one noted "there was no scrimping on the care that was provided."

3. Long-distance and out-of-state coordination At least one reviewer coordinated arrangements from out of state (Ohio, for a burial in Pennsylvania), describing a seamless handoff. Owner Cassandra is mentioned by name in this context, suggesting ownership is directly involved in complex logistical cases.

Negative Reviews or Concerns

No notable negative reviews or complaint patterns appear in the available data. The review volume across platforms is relatively modest (44 Google reviews, 13 Yelp reviews), which limits the statistical weight of the overall ratings. Families may wish to seek additional word-of-mouth references given the smaller sample size.

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Ownership

All Options Funeral Home is independently and family owned and operated, with no corporate parent company identified. The business is not part of a publicly traded funeral services group such as Service Corporation International or Dignity Memorial. Sandy Khneiger is named in reviews as both the funeral director and owner, and Cassandra (last name not specified in available data, though the contact email cassandra@alloptionsfuneralhome.com suggests she is also in an ownership or senior role) is mentioned as having personally responded to at-need calls.

The home has been BBB Accredited since February 28, 2017, establishing at least that long a presence in the Tempe market. No founding year or additional ownership history was available in the provided data.

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Accreditations

• BBB Accreditation: The home is BBB Accredited, having met the BBB Standards for Trust. Accreditation has been active since February 28, 2017. No complaints are noted in the available BBB data.
• Tempe Chamber of Commerce: The home is listed as a member of the Tempe Chamber of Commerce.

No data was available regarding state licensing details, NFDA or ICCFA membership, or other professional certifications.

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Conclusion

All Options Funeral Home occupies a budget-to-mid-range position in the Tempe and greater Phoenix-area market, with a meaningful point of differentiation being direct owner involvement in the arrangement and care process — something less common at larger, corporately managed competitors. Its strongest asset, reflected consistently across platforms, is the personal relationship families report forming with Sandy and her team during what are often the most difficult days of their lives. The primary considerations for prospective clients are the relatively modest total review volume and the absence of published GPL pricing in this profile, making it worthwhile to request a written price list before committing. Families who value personalized, flexible service from an independent provider over the standardized offerings of a large chain will likely find All Options worth a direct conversation.