Sunland Memorial Park, Mortuary & Cremation Center — Consumer Profile
Sunland Memorial Park, Mortuary & Cremation Center is a corporate-owned, full-service funeral home, cremation center, and cemetery operated by Service Corporation International (SCI) in Sun City, AZ, distinguished by its on-site memorial park combining burial grounds with mortuary and cremation services under one roof. The facility holds a 4.8/5 rating across 241 Google reviews, reflecting consistently high family satisfaction. Direct cremation starts at $2,845 and traditional burial averages $4,773 based on current GPL data, positioning it at a mid-to-premium price point for the Sun City market. The location is open 24 hours a day, seven days a week.
Locations
| Detail | Information |
|---|---|
| Address | 15826 N Del Webb Blvd, Sun City, AZ 85351 |
| Phone | (623) 933-0161 |
| Hours | Open 24 hours, 7 days a week |
| Facility Type | Combined funeral home, cremation center, and memorial park (cemetery) |
This is the single listed location. Per the provider's website, the campus includes multiple venue spaces ranging from small chapel settings to use of the entire facility, as well as landscaped cemetery grounds described by reviewers as peaceful and well-maintained. Catering services are available on-site.
Services
Per the Dignity Memorial website, Sunland Memorial Park offers:
- Cremation — Direct cremation, cremation with services, and cremation-oriented casket options
- Burial — Immediate burial and traditional full-service burial; on-site cemetery property available
- Funeral & Memorial Services — Graveside services, visitation, funeral ceremonies (small, medium, large, and full-facility options), and Celebration of Life events
- Veterans Services — Veterans planning resources listed; aerial salute/Missing Man Formation flight available as an add-on ($1,600)
- Religious & Cultural Traditions — Jewish-specific items (acknowledgment cards, register book, Yahrzeit calendar) and interfaith options noted in GPL and website
- Pre-Planning — Online purchase available; appointment scheduling and free planning guide offered through the website
- Grief Support — Access to a curated grief library through the Dignity Memorial network
- Memorial Keepsakes — Extensive add-on catalog including cremation jewelry, memory glass, memorial diamonds, and spaceflight options (see Pricing section)
- International & Out-of-Area Services — Forwarding of remains and international ship-out coordination available
The facility includes a crematory (crematory fee listed separately on the GPL at $325), and the on-site cemetery allows families to manage burial and cremation arrangements in a single location.
Pricing
Pricing below is drawn from the General Price List (GPL) effective June 20, 2024. All figures are pre-tax and exclude cemetery property costs, which are separate. Families should request a complete itemized GPL at first contact, as required by the FTC Funeral Rule.
Core Service & Preparation Fees
| Item | Price |
|---|---|
| Basic Services of Funeral Director and Staff (required) | $3,460 |
| Embalming | $845 |
| Bathing and handling of unembalmed deceased | $295 |
| Refrigeration | $495 |
| Dressing, casketing, and cosmetizing | $295 |
| Hairdresser | $85 |
| Restoration (per hour) | $95 |
| Special care for autopsied cases | $95 |
Note: The $3,460 basic services fee is required and will be added to virtually every arrangement. This is notably higher than many independent funeral homes in the Phoenix metro area.
Facilities & Staff
| Item | Price |
|---|---|
| Visitation venue & staff (up to 4 hours) | $395 |
| Private family moment (minimal prep) | $295 |
| Funeral/Memorial — Small | $695 |
| Funeral/Memorial — Medium | $895 |
| Funeral/Memorial — Large | $1,195 |
| Entire Facility (Signature Exclusive) | $3,995 |
| Graveside service (equipment & staff) | $895 |
| Off-site venue & staff | $1,195 |
| Moment of Reflection | $895 |
| Evening service surcharge | $190 |
| Weekend surcharge | $495 |
| Holiday surcharge | $495 |
| Supervision of disinterment | $2,995 |
Transportation
| Item | Price |
|---|---|
| Transfer of remains from place of death | $695 |
| Hearse | $250 |
| Limousine (up to 5 hrs, 30-mile radius) | $695 |
| Family vehicle | $395 |
| Flower vehicle | $80 |
| Service vehicle | $95 |
| Airport transfer | $195 |
| Transfer to/from autopsy | $195 |
Cremation Packages
| Package | Price |
|---|---|
| Direct cremation — container provided by purchaser | $2,845 |
| Direct cremation — cardboard container | $3,040 |
| Direct cremation — Trayview cardboard container | $3,240 |
| Direct cremation — Stratus (MDF) | $3,295 |
| Direct cremation — Pacific Pine casket | $4,040 |
| Direct cremation — casket from facility (casket cost additional) | $2,845 + casket |
| Reported average direct cremation | $3,218 |
Burial Packages
| Package | Price |
|---|---|
| Immediate burial — container provided by purchaser | $4,275 |
| Immediate burial — minimum casket from facility | $5,770 |
| Immediate burial — casket selected from facility (casket cost additional) | $4,275 + casket |
| Reported average traditional burial | $4,773 |
Merchandise
| Category | Price Range |
|---|---|
| Caskets | $1,195 – $20,995 |
| Outer burial containers | $1,095 – $2,995 |
| Rental casket | $1,000 |
| Urns | $65 – $1,295 |
| Forwarding of remains (basic professional services included) | $2,490 |
| Crematory fee | $325 |
| Cremation witnessing fee | $395 |
Notable Add-Ons
| Item | Price |
|---|---|
| Dignity Celebrant | $695 |
| Catered reception | $625 |
| Memorial diamond | $3,499 – $16,000 |
| Spaceflight — Earth Rise | $2,995 |
| Spaceflight — Luna / Voyager | $12,995 each |
| Earth Orbit spaceflight | $4,995 |
| Scattering at sea with cenotaph | $3,495 |
| Aerial salute — Missing Man Formation | $1,600 |
| Cremation jewelry bundle | $295 |
| Everlasting Memorial (online archive) | $395 |
| Estate fraud protection | $295 |
| Dignity Memorial packages | $295 – $395 |
Reviews
Sunland Memorial Park holds a 4.8/5 rating from 241 Google reviews, which is a strong score for a funeral home at this volume of reviews.
Dominant Positive Themes
1. Attentive, personalized staff interactions. Multiple reviewers describe staff making them feel like their only client. Connie Arcaro wrote: "Jessica and Mark have made me feel as though I was their only client and took care of every wish I had… answered every question… explained every detail and never rushed whatsoever. Not to mention how extremely kind they were."
2. Staff expertise and guidance through complex decisions. Staff members Kurtis, Jessica, and Mark are mentioned by name across reviews. Lynette Turner noted: "We worked most closely with Kurtis and he was very knowledgeable… Each person we interacted with was patient, respectful, and attentive, answering all of our questions." Governor Joy similarly cited Kurtis: "Kurtis made sure that every detail was addressed and everything was perfect."
3. Well-maintained grounds and peaceful environment. Audie Isham wrote: "The property is always gorgeous and peaceful when we come and visit our loved one." Leigh Andersen described the experience on arrival: "Their grounds and buildings were so peaceful and beautifully kept that the moment I drove up, I could tell they take pride in the services they provide."
Notable Concerns
No specific negative review patterns or complaint records were identified in the available data. The BBB profile exists but the business is not BBB accredited; complaint history and rating details were not available in the data provided. Families may wish to check the BBB listing directly for any filed complaints prior to making arrangements.
Ownership
Sunland Memorial Park is owned and operated by Service Corporation International (SCI), the largest publicly traded funeral services company in North America (NYSE: SCI). SCI operates this location under its Dignity Memorial brand, a network of over 1,900 funeral homes and cemeteries across North America. Independent founding year and prior ownership history for this specific location were not available in the provided data.
As a corporate-owned provider, families should be aware that pricing, service packages, and upsell practices are standardized across the Dignity Memorial network. This can mean consistent service quality and broad resources (online pre-planning, grief library, national transportation coordination), but it also means pricing decisions are made at the corporate level rather than by a local owner. The required basic services fee of $3,460 is a meaningful example of corporate-standardized pricing.
Accreditations
| Item | Status |
|---|---|
| BBB Accreditation | Not accredited |
| Parent company (Dignity Memorial / SCI) | Publicly traded on NYSE (SCI) |
| Pre-planning / online purchase | Available through Dignity Memorial platform |
No additional professional memberships, state licensing details, or industry awards were available in the provided data.
Conclusion
Sunland Memorial Park, Mortuary & Cremation Center is a mid-to-premium priced, full-service provider that offers the significant convenience of combined funeral, cremation, and cemetery services on a single campus in Sun City — a meaningful advantage for families who want to minimize the number of vendors involved in final arrangements. Its 4.8/5 Google rating and consistent praise for named staff members suggest reliable, compassionate service delivery. Families on a fixed budget should review the GPL carefully, as the mandatory $3,460 basic services fee and a wide array of add-on merchandise can make total costs escalate quickly beyond the base package prices; independently owned alternatives in the Phoenix metro area may offer lower required fees for comparable services.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
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