Regency Mortuary — Sun City, AZ

Regency Mortuary is a corporate-owned, full-service funeral home in Sun City, Arizona, operating under Foundation Partners Group's Altogether Funeral brand, with a long community presence and a consistent reputation for affordable, compassionate service.

Established in 2000, Regency Mortuary has served the Sun City area and broader Maricopa County for over two decades. The funeral home holds a 4.9/5 rating across 283 Google reviews, placing it among the highest-rated providers in the region. The mortuary was founded with an explicit focus on affordable cremation and burial options, a positioning it appears to have maintained through multiple ownership transitions.

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Locations

Regency Mortuary — Sun City (Primary/Only Location) 9850 West Thunderbird Boulevard, Sun City, AZ 85351 Phone: (623) 352-0130

Hours: Monday–Friday, 8:00 AM–4:30 PM; weekends by appointment. A 24/7 answering service is available for immediate needs.

Per the provider's website, the facility serves Sun City and surrounding Maricopa County communities. There is no on-site crematory or cemetery at this location; cremation is handled off-site through a partner provider.

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Services

Regency Mortuary offers the following services, as described on its website:

• Cremation services — including direct cremation and cremation with memorial services
• Funeral and burial services — traditional and graveside services
• Memorial and celebration-of-life services
• Pre-need planning — available online through the Altogether platform, including online arrangement initiation
• Human composting — available through a licensed third-party partner; not performed on-site

The facility does not operate an on-site crematory or own a cemetery, per Yelp and the provider website. Families selecting cremation should be aware that remains will leave the facility for processing.

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Pricing

No General Price List (GPL) data was available in the provided records. Third-party pricing comparisons may be available through Funeralocity. Families are encouraged to request a written GPL directly from the funeral home, which is required under the FTC Funeral Rule.

The provider's founding mission — and multiple reviewer comments — suggest pricing is positioned at the affordable end of the local market, though specific figures cannot be confirmed without GPL data.

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Reviews

Regency Mortuary holds a 4.9/5 rating based on 283 Google reviews. The Altogether/provider website separately shows a 5.0/5 from 68 reviews. The funeral home also has a presence on Facebook and Yelp, and additional reviews appear on Parting.com.

Positive Themes

1. Compassionate, low-pressure staff Multiple reviewers highlight a warm, unhurried experience. Kevin Kyle wrote: "From the first phone call I felt genuine warmth and compassion. I dealt with several people throughout the process, and everyone was wonderful." Barry Sudbury specifically noted: "No pressure, no up-sell. They offer excellent service at a fair and reasonable cost."

2. Individual staff members recognized by name Staff members Chrystle, Cheryl, and Julie are each called out by name in reviews. Jeff Bruno, who noted nearly 20 years of experience in the funeral industry, wrote of Chrystle: "She's an amazing, dedicated person who goes above & beyond to provide the very best for the families in their time of need." Rachael Hewitt praised Cheryl for managing an out-of-state arrangement smoothly.

3. Reliability for repeat families Reviewer Carlee Smith noted using Regency for both parents, roughly nine years apart: "Everyone is so nice and professional. We would recommend Regency again!" This pattern of repeat family use appears across multiple reviews and suggests consistent service quality over time.

Notable Negative Feedback

No specific negative review patterns were identified in the data provided. The Yelp profile lists 26 reviews, a relatively small sample; families may wish to review that platform independently for a fuller picture. No complaint data was available from the BBB (see Accreditations below).

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Ownership

Regency Mortuary is owned by Foundation Partners Group, a privately held, Florida-based funeral home consolidator that operates under the consumer-facing brand Altogether Funeral & Cremation. Foundation Partners Group owns and operates dozens of funeral homes across the United States.

The mortuary's ownership history has changed hands multiple times:

• Founded in 2000 by Lawrence Goldberg, who identified a need for more affordable mortuary services in Sun City, per the About Us page
• Acquired in 2013 by a father-and-son team, Phil and John Perkes, per Yelp
• Subsequently acquired by Foundation Partners Group, current owner

Families who value locally or family-owned funeral homes should note that Regency is now part of a multi-state corporate group. Day-to-day operations and staff appear to remain locally based, but major business decisions are made at the corporate level.

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Accreditations

• BBB: Regency Mortuary is not BBB Accredited. A BBB profile exists; families can check it for any filed complaints or ratings.
• No professional memberships (e.g., NFDA, NFCA, Selected Independent Funeral Homes) were confirmed in the available data.
• No state licensing details or awards were included in the available data.

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Conclusion

Regency Mortuary is a well-reviewed, mid-range to budget-positioned funeral home with more than two decades of presence in the Sun City market and a reviewer base that consistently emphasizes compassionate, no-pressure service. Its primary considerations for families are the absence of an on-site crematory, its current corporate ownership under Foundation Partners Group, and its lack of BBB accreditation — none of which are disqualifying, but each worth understanding before making arrangements. Families who prioritize affordability, remote or online arrangement capabilities, and a high volume of positive peer feedback will find Regency a reasonable option to compare against other Maricopa County providers.