Neptune Society
NE
Neptune Society
10001 W Bell Rd Ste 115, Sun City, AZ 85351 · (623) 208-6070
Independent
★★★★★4.988 Google reviews

About Neptune Society

Neptune Society has operated as a cremation-focused brand for over 45 years, though the Sun City office's precise ownership structure — whether a company-owned branch, franchise, or licensed affiliate — is not clearly disclosed, and families who want that clarity should ask directly. This location offers cremation services exclusively, including direct cremation, pre-planned arrangements, at-need coordination, and veterans cremation planning, with 24/7 availability; no burial, viewing, or on-site chapel services are available. Pricing is described on their website as "affordable," but no itemized costs are published online, so families should request a General Price List before committing to any arrangement. The Sun City office holds a 4.9/5 rating across 88 Google reviews, with customers consistently praising compassionate staff and smooth handling of pre-planned arrangements and complex logistics; no location-specific complaints were identified, though the national Neptune Society brand carries unresolved BBB complaints related to solicitation practices.

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Google Reviews
★★★★★JMS STL
3 weeks ago

Kelsey & her team were exceptional in helping me navigate a rather sudden and overwhelming emotional task with becoming an Executor of my friend's estate. Kelsey immediately jumped into action and reached out to, I believe, the Tuscon site for assistance/direction needed to process my tasks at hand.…

★★★★★Carol Slemmons
a month ago

We are deeply grateful for the compassion, professionalism, and steady guidance the Neptune Society provided during one of the hardest moments our family has faced. They managed my mother-in-law’s arrangements—including the complexities of a military, out-of-state interment—with exceptional care an…

★★★★★Deborah Fleming
a month ago

The Neptune Society team has been very gracious and helpful in my time of loss. Having never went through this experience before, they made it as bearable as possible. I highly recommend them for any aftercare needs. They were excellent on the worst day of my life, when I needed compassion the most.…

★★★★★Cindy Navis
2 months ago

My mother many years ago signed up to the Neptune Society to handle her funeral. We didn’t feel it was necessary, but are so thankful that she did. We just lost her this past November and they made everything so easy with a simple phone call. They help walk us through every step of the way, and even…

★★★★★Kat M
3 months ago

Neptune Society is absolutely amazing! My parents purchased their plans many years ago. When my dad passed, Neptune made it such a painless and seamless process. I just lost my mom recently, and happy to say it was equally easy process. I have purchased my own plan, so my child will have one l…

Quick facts
OwnershipIndependent
WebsiteVisit →
Phone(623) 208-6070
Metro areaPhoenix
Servicesburial, cremation
HoursOpen 24 hours
Google reviews88 reviews →
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