Camino del Sol Funeral Chapel & Cremation Center — Consumer Profile

Camino del Sol Funeral Chapel & Cremation Center is an independently owned, family-operated full-service funeral home, cremation center, and cemetery that has served the Sun City West, Arizona community since 1989. The chapel holds a 4.8/5 rating on Google across 58 reviews, reflecting consistently strong satisfaction. As one of the relatively few providers in the West Phoenix retirement corridor to operate an on-site cremation center alongside its own cemetery, Camino del Sol offers families the convenience of handling most arrangements under one roof.

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Locations

Primary (and only known) location:

Detail	Information
Address	13738 W. Camino del Sol, Sun City West, AZ 85375
Phone	(623) 584-6299
Hours	Monday–Friday, 8:00 AM – 4:30 PM
Facility type	Funeral home, cremation center, and on-site cemetery

The facility is described on Yelp as offering a "warmly inviting and very comfortable setting with accessibility for all." The on-site cemetery, called the Garden of Eternal Memory, is referenced on the provider's website as a distinct amenity for families who wish to keep burial and memorial arrangements with a single provider.

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Services

Camino del Sol offers a range of services spanning immediate disposition through full traditional arrangements, as listed on their services page:

• Cremation services — including direct cremation and cremation with memorial or funeral service
• Burial services — traditional ground burial with access to the on-site Garden of Eternal Memory cemetery
• Funeral services — full funeral with viewing and graveside or chapel service
• Memorial services — services held without the body present
• Veterans services — including an overview of veteran benefits, veteran headstones, and burial flags; details are available on the veterans section of their website
• Pre-planning — arrangements can be initiated and purchased online, making Camino del Sol one of the providers in this market that supports remote pre-need transactions
• Grief support resources — the website includes a grief support section, genealogy search portal, and guides on topics such as talking with children about death and Social Security benefits

A notable operational capability is the combination of an on-site crematory and owned cemetery, which is uncommon among smaller independent providers and reduces the need to transfer remains to third-party facilities.

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Pricing

No General Price List (GPL) data was available for inclusion in this profile at the time of writing. Families are encouraged to request the GPL directly from the funeral home — federal law requires that it be provided upon request, in person or by mail.

For comparison pricing in the broader Phoenix area, third-party resources such as Ever Loved and Legacy.com may list additional pricing or package information as it becomes available.

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Reviews

Camino del Sol holds a 4.8/5 rating on Google based on 58 reviews, and an additional 11 reviews on Yelp. The overall sentiment across both platforms is strongly positive.

Positive Themes

1. Staff compassion and individualized attention Multiple reviewers specifically name staff members by name as central to their positive experience. Amanda Whitten wrote that Nadine provided "the perfect combination of professionalism, compassion, knowledge, and genuine kindness," adding that "having Nadine there to guide us through each step made the process just a little [easier]." Rachael Antil highlighted a staff member named Brianna, crediting her "kindness and compassion" as the standout quality of the experience.

2. Supportive pre-planning process without pressure Several reviewers describe a no-pressure approach to pre-need consultations. W. Carter noted stopping in unannounced and meeting with office manager Jackie Erickson and counselor Renae Kramer, describing both as "extremely personable" and knowledgeable. Sandra King wrote that she "did not feel pressured into spending more than I could afford," a meaningful distinction for families navigating pre-arrangement decisions.

3. Attention to detail and overall warmth Sheila Christy praised the handling of her mother-in-law's wake and cremation, noting that "every detail was handled with grace and precision" and that the staff treated the family "with warmth, dignity, and professionalism."

Negative Reviews or Complaints

No specific negative reviews or recurring complaint patterns were identified in the data available for this profile. The BBB profile does not surface any complaint history in the provided data, though families may wish to check the BBB listing directly for the most current information.

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Ownership

Camino del Sol is independently owned and operated by the Darby family, as noted on their Facebook page. According to the About page on the provider's website, the family opened Camino del Sol Funeral Chapel and Cremation Center in 1989, bringing what they describe as a Midwest "neighbor-to-neighbor" business philosophy to the Sun City West retirement community. The chapel has been in continuous family operation for over 35 years. There is no indication of corporate ownership or affiliation with a publicly traded funeral services company.

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Accreditations

• BBB Accreditation: Accredited by the Better Business Bureau since October 20, 2020. Families can consult the BBB listing for the current rating and any complaint or review history.
• The provider's website references serving families "proudly" in Sun City West, though no specific professional association memberships (e.g., NFDA, SFDA) are confirmed in the available data.

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Conclusion

Camino del Sol Funeral Chapel & Cremation Center is a well-regarded, long-established independent provider that occupies a mid-range to moderately premium position in the West Phoenix market, distinguished by the combination of an on-site crematory, owned cemetery, and a documented track record of compassionate family service. Its strongest differentiators are the convenience of co-located services and a staff culture that reviewers consistently describe as personal and unhurried. The primary gap for consumers at this stage is the absence of publicly available pricing data — families should request the General Price List before committing to arrangements in order to make a meaningful comparison with other local providers.