Green Acres Mortuary & Cemetery — Consumer Profile
Green Acres Mortuary & Cemetery is a corporate-owned, full-service funeral home and cemetery in Scottsdale, Arizona, operated by Service Corporation International (SCI) under its Dignity Memorial brand. The facility holds a 4.8/5 rating across 281 Google reviews, reflecting consistently strong family experiences. Direct cremation starts at $2,695 and traditional burial packages average $4,573, though total costs rise considerably when professional service fees and add-ons are included. The property is notable for combining mortuary and cemetery services on a single campus, which can simplify logistics for families managing burial arrangements.
Locations
Primary Location: Green Acres Mortuary & Cemetery 401 North Hayden Road, Scottsdale, AZ 85257 Phone: (480) 945-2654 Hours: Open 24 hours, 7 days a week
The facility's website references on-site venues, catering, and burial property, suggesting the campus includes chapel space, reception areas, and in-ground cemetery grounds. Reviewers describe the grounds as well-kept and peaceful.
Services
Green Acres offers a broad range of services documented on its Dignity Memorial profile:
- Cremation — direct cremation, cremation with services, witnessing options
- Burial — immediate burial, full traditional burial, on-site cemetery interment
- Memorial & Funeral Services — graveside services, visitation, chapel and off-site funeral services, Celebration of Life events
- Veterans Services — veterans burial and funeral planning resources listed on the website; the GPL includes an Aerial Salute/Missing Man Formation Flight ($1,600) and flag cases
- Pre-Planning — online appointment scheduling, free planning guide, and prepaid funeral plan purchasing available online
- Specialty & Add-On Services — Dignity Celebrant (non-religious officiant), catered receptions, cremation jewelry, memory glass, memorial diamonds, spaceflight interment (multiple tiers), scattering at sea, and estate fraud protection
- International & Shipping — forwarding and receiving of remains, Ziegler case, international coordination
The combination of an on-site cemetery with mortuary services means families can manage funeral and interment arrangements in one location without coordinating between separate providers.
Pricing
Pricing is drawn from the General Price List (GPL) effective June 20, 2024. All prices are subject to change; confirm current figures directly with the funeral home.
Professional & Required Fees
| Service | Price |
|---|---|
| Basic Services of Funeral Director and Staff (required) | $3,435 |
| Embalming | $845 |
| Bathing and handling of unembalmed deceased | $295 |
| Refrigeration | $495 |
| Dressing, casketing, and cosmetizing | $295 |
| Hairdresser | $85 |
| Restoration (per hour) | $95 |
| Special Care for Autopsied Cases | $95 |
Note: The $3,435 basic services fee is non-optional and is added to virtually every arrangement. Families should factor this into any package comparison.
Facilities & Staff
| Service | Price |
|---|---|
| Visitation (up to 4 hours) | $495 |
| Weekend surcharge | $495 |
| Holiday surcharge | $495 |
| Funeral/Memorial — Standard (Medium) | $695 |
| Graveside Service — Equipment & Staff | $695 |
| Moment of Reflection | $695 |
| Off-Site Venue & Staff for Funeral | $895 |
| Funeral/Memorial — Premium (Large) | $895 |
| Private family moment (minimal preparation) | $295 |
| Chapel Rental | $3,995 |
| Supervision of Disinterment | $2,995 |
Transportation
| Service | Price |
|---|---|
| Transfer of remains from place of death | $695 |
| Transfer to/from airport | $195 |
| Transfer to/from autopsy | $195 |
| Hearse | $250 |
| Limousine (up to 5 hrs, 30-mile radius) | $695 |
Direct Cremation Packages
| Package | Price |
|---|---|
| Direct cremation — container provided by purchaser | $2,695 |
| Direct cremation with cardboard container | $2,890 |
| Direct cremation with Trayview container | $3,090 |
| Direct cremation with Stratus (MDF) | $3,145 |
| Direct cremation with Pacific Pine casket | $3,890 |
| Direct cremation with casket from facility | $2,695 + casket cost |
| Direct cremation range (full) | $2,695–$17,990 |
GPL average direct cremation: $3,068
Immediate Burial Packages
| Package | Price |
|---|---|
| Immediate burial — container provided by purchaser | $4,075 |
| Immediate burial with minimum casket | $5,570 |
| Immediate burial with casket selected from facility | $4,075 + casket cost |
| Immediate burial range (full) | $4,075–$25,070 |
GPL average traditional burial: $4,573
Merchandise
| Category | Price Range |
|---|---|
| Caskets | $1,195–$20,995 |
| Outer Burial Containers | $1,095–$2,995 |
| Rental Casket | $1,000 |
| Urns | $65–$1,295 |
| Forwarding Remains | $2,490 |
| Receiving Remains | $1,600 |
Notable Add-Ons
| Item | Price |
|---|---|
| Dignity Celebrant (officiant) | $695 |
| Cremation Witnessing Fee | $395 |
| Crematory Fee | $325 |
| Catered Reception | $625 |
| Scattering at Sea with Cenotaph | $3,495 |
| Memorial Diamond | $3,499–$16,000 |
| Earth Rise Spaceflight | $2,995 |
| Luna / Voyager Spaceflight | $12,995 each |
| Earth Orbit Spaceflight | $4,995 |
| Aerial Salute — Missing Man Formation | $1,600 |
| Everlasting Memorial (online archive) | $395 |
| Estate Fraud Protection | $295 |
Reviews
Green Acres holds a 4.8/5 rating based on 281 Google reviews, which is a notably strong score for a funeral home with a substantial review volume.
Positive Themes
1. Attentive, responsive staff: Reviewer Tabitha wrote: "Ask for Olivia and her team… Olivia stayed late, came early, offered to help decorate the hall, and was just so sweet and attentive to all our needs. She responded in a timely manner to our text messages… always offering multiple solutions for issues we had." Staff members Olivia and Alyssa are mentioned by name in positive reviews.
2. Compassionate guidance through arrangements: Hannah noted: "I am beyond impressed by their entire staff and especially Alyssa. She helped us through the entire process from picking out the casket to helping load flowers into our car after the ceremony. She answered our questions in the most empathetic way."
3. Well-maintained grounds and professional environment: Kirby Parker described the facility as "very inviting… quality personnel on site; cordial. Professional appearance and layout. Very clean." Jeremy Viccari, a long-time visitor, described the garden as "pretty and peaceful."
Notable Concerns
One 2-star review from Laurie S. (April 2025) raises a concern worth noting for families considering pre-need arrangements. She visited to research niche and pre-need cremation costs and found the experience with sales staff member Todd Dobbs to be unsatisfactory, though the review as provided is truncated and does not detail the specific complaint. She did acknowledge the "grounds are very attractive and well-kept." Families exploring pre-planning should be aware that sales conversations at SCI-affiliated properties have historically drawn consumer criticism for high-pressure tactics — a pattern documented at the corporate level — and may wish to obtain itemized pricing in writing before committing.
Ownership
Green Acres Mortuary & Cemetery is owned and operated by Service Corporation International (SCI), the largest funeral home conglomerate in North America, publicly traded on the New York Stock Exchange under the ticker SCI. It operates under SCI's Dignity Memorial brand network. The Dignity Memorial website serves as the facility's primary online presence.
No independent founding history or prior ownership data is available in the provided records. Families should be aware that as an SCI property, pricing, policies, and service structures are standardized at the corporate level, and the facility participates in the Dignity Memorial pre-need and transferable contract network.
Accreditations
No BBB accreditation record matching this specific Scottsdale location was identified in the available data. The BBB results returned in research correspond to unrelated Green Acres properties in other states and should not be applied to this facility.
The Dignity Memorial network promotes grief support resources, a transferable pre-need guarantee, and military honors coordination through its corporate platform. No individual state licensing records, NFDA membership status, or local awards data were present in the available records.
Conclusion
Green Acres Mortuary & Cemetery is a mid-range to premium provider in the Scottsdale market, offering the practical convenience of combined mortuary and cemetery services on one campus, backed by SCI's national Dignity Memorial infrastructure. Its 4.8/5 Google rating and staff-specific praise suggest a generally strong service experience. Families should be aware that the non-optional $3,435 basic services fee means total costs will run meaningfully higher than the headline direct cremation figure, and those considering pre-need arrangements may want to request fully itemized written quotes and take time to compare with independent local providers before signing a contract.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
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