Hampton Funeral Home — Consumer Profile

Prescott, AZ

Hampton Funeral Home is Prescott's longest-operating family-owned funeral home, rooted in a multi-generational ownership history dating to 1956, offering full-service cremation and burial arrangements from a single downtown location. The home holds a 3.2/5 rating on Google based on 11 reviews — a modest sample that nonetheless includes one significant service-quality complaint worth careful consideration. No General Price List (GPL) data was available for this profile; families should request itemized pricing directly before committing.

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Locations

240 S Cortez St, Prescott, AZ 86303 📞 (928) 778-4400 Open 24 hours, 7 days a week

This is the home's sole listed location. The facility page on the website references an on-site arrangement space and directions, though detailed facility features (chapel capacity, viewing rooms, on-site crematory) are not specified in available data. The downtown Prescott address places the home near Prescott National Cemetery, which is referenced in connection with veterans' services.

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Services

Hampton Funeral Home offers a range of services described on its website, including:

• Burial services — traditional full-service funerals and graveside services
• Cremation services — including direct cremation (see Pricing section for a community-sourced price point)
• Veterans' services — staff have documented experience coordinating VA National Cemetery arrangements and military honors (referenced in reviews and on the services page)
• Permanent memorialization — listed as a service category on the website
• Grief support — the site offers a "365 Days of Grief Support" resource section
• Pre-planning — informational level only; an online pre-planning form is available but funded pre-need contracts are not confirmed in available data
• Obituary assistance — staff have assisted families with obituary preparation per reviewer accounts
• Flowers & gifts — an online sympathy store is integrated into the website

No on-site crematory or owned cemetery is confirmed in available data.

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Pricing

No General Price List was provided or located for this profile. Families are encouraged to request a written, itemized GPL — which all funeral homes are required by the FTC Funeral Rule to provide upon request.

One pricing data point appears in a Legacy.com community review:

Service Referenced	Community-Reported Price
Direct cremation (with container)	~$2,160
Credit card surcharge	3%

This figure is unverified and self-reported. It should be treated as a general reference point only, not a confirmed current price. Families should request a current GPL before making any decisions.

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Reviews

Hampton Funeral Home holds a 3.2/5 rating on Google from 11 reviews. Additional community feedback appears on Legacy.com and Yelp. The review pool is small, which limits confidence in aggregate scores in either direction.

Positive Themes

1. Compassionate, unhurried communication. Multiple reviewers describe staff as genuinely attentive during emotionally difficult calls and meetings. One reviewer, January Tacorda, who reached out following a fetal loss, wrote that staff member Tom "responded with exceptional compassion, professionalism, and attentiveness... never rushing the conversation."

2. Veterans' coordination. Reviewer jsuperduff specifically praised Tom for navigating VA National Cemetery burial with military honors after the sudden death of a veteran father, describing the process as made "very easy during a very upsetting and stressful time."

3. Attention to detail on logistics. Reviewer Jeff Teucke noted that Tom and staff member Butch went "above and beyond" in handling the obituary, death certificates, and attended the interment ceremony personally. "Butch attended the interment ceremony at the cemetery and was..." (review truncated in source data).

Staff members Tom and Butch are named across multiple positive reviews.

Notable Concerns

Embalming quality complaint. A one-star review from Christine Piro raises a serious allegation: she states that embalming was performed so poorly on her mother's remains that the receiving mortician at the destination funeral home was described as "appalled" and recommended against any viewing due to her mother's condition. Piro states she was denied the opportunity to view her mother before the body was shipped. This is the most substantive negative review in the dataset and describes a potential service failure at a fundamental level of care.

Noise/grounds complaint. A separate one-star review from Susan Cupp is unrelated to funeral services — it concerns yard maintenance equipment (a leaf blower) being used while the neighboring restaurant was open. This reflects on neighbor relations but not on funeral service quality.

One Legacy.com commenter criticized the home for what they described as being unhelpful with VA service coordination and charging $2,160 for cremation — a directly contrasting account to the positive VA coordination experiences described in Google reviews. Another Legacy.com commenter praised owner Butch Hampton by name as "a fine gentleman."

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Ownership

Hampton Funeral Home is independently owned and operated. According to a profile in the Daily Courier, Henry "Butch" Hampton, Jr. took over running the family business in 1976. The History & Staff page identifies him as current owner and notes the family legacy began in 1956, making this one of Prescott's longest-continuously-operating funeral businesses under the same family name.

Butch Hampton is also noted as a community figure, having served as president of Prescott Frontier Days rodeo and as a board member of the Yavapai Silent Witness organization.

The family's reach extended further when, per the Sunrise Funeral Home & Crematory website, Butch Hampton purchased Sunrise Funeral Home & Crematory in Prescott Valley in 2008 (originally established by the Powell family in 1989). Sunrise operates as a separate entity and is not reviewed here.

Hampton Funeral Home is not corporate-owned and has no publicly identified parent company.

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Accreditations

No BBB profile for Hampton Funeral Home of Prescott, AZ was located in the available data. (BBB links in the source data reference unrelated funeral homes in other states.) Professional memberships and state licensing details are not confirmed in available data. Families may wish to verify Arizona state licensure independently through the Arizona State Board of Funeral Directors and Embalmers.

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Conclusion

Hampton Funeral Home occupies a distinct position in the Prescott market as the city's longest-running family-owned funeral operation, with staff who receive consistent individual praise — particularly for veterans' coordination and compassionate communication during sensitive situations. However, the one detailed negative review alleging a serious embalming failure is a meaningful concern that families considering preparation and transport services should weigh carefully; with only 11 Google reviews total, a single incident carries significant weight in the available record. Families are strongly encouraged to request a current General Price List upfront and, if preparation or transport services are needed, to ask specific questions about the home's embalming process and quality assurance practices.