Advanced Cremation Care — Consumer Profile

Prescott, AZ

Advanced Cremation Care is an independently owned, family-operated cremation and burial provider in Prescott, Arizona, distinguished by a perfect five-star Google rating and consistent recognition of its owner-operated, personalized service. The business holds a 5.0/5 rating across 51 Google reviews, making it one of the most consistently reviewed providers in the Prescott area. It operates 24 hours a day, seven days a week, and offers pre-need arrangements that can be initiated online.

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Locations

Address	407 N. Arizona Ave., Prescott, AZ 86301
Phone	(928) 445-4452
Hours	Open 24 hours, 7 days a week
Facility Type	Funeral home and cremation provider

This is the business's sole known location. The provider's website welcomes walk-in visits at family convenience in addition to phone and online contact.

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Services

Advanced Cremation Care's website lists the following services:

• Cremation — the provider's primary focus, including customizable cremation options
• Burial — offered alongside cremation services
• Memorial and personalization — casket selection and funeral flower coordination noted in website content
• Pre-need / pre-planning — online pre-arrangement forms available; the site also features a "Have the Talk of a Lifetime" resource, and pre-need arrangements can be purchased directly online
• Veterans services — dedicated section on the website covering veterans overviews, headstones, and burial flags
• Grief and family resources — the website includes sections on grief support, talking to children about death, Social Security benefits, and funeral etiquette

No data is available confirming whether the facility operates an on-site crematory or is affiliated with an owned cemetery.

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Pricing

No General Price List (GPL) data was available for inclusion in this profile. The provider's website does not publish itemized pricing publicly. Families are encouraged to request a GPL directly — funeral homes are required by the FTC Funeral Rule to provide one upon request, in person or by phone.

One reviewer noted that staff were "aware of financial distress in times of need," suggesting some flexibility or sensitivity around pricing, though no specific figures were documented in available sources.

If you are comparing costs, request the GPL before making any decisions and ask specifically about direct cremation, cremation with a memorial service, and any package pricing.

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Reviews

Advanced Cremation Care holds a 5.0/5 rating from 51 Google reviews — a perfect score. On Ever Loved, at least one reviewer described "excellent customer service." The provider's own testimonials page includes additional family accounts.

Dominant positive themes:

1. Owner responsiveness and personal warmth — Owner Ethan Bueler is named directly in multiple reviews. Susan wrote: "Ethan Bueler, the owner is a caring person and he makes you feel like family." Daniel T. described Ethan and staff member Sally as "very patient" and noted a prompt house call the evening of his mother's passing.

2. Reliability in difficult circumstances — Christine L. Bowra noted that when another mortuary had communication failures, Advanced Cremation Care "came immediately" without hesitation. Angela Woods, coordinating services from roughly 600 miles away, described Ethan as "true to his word," including providing an extra container for ashes at no charge.

3. Veterans and family care — Henry Want highlighted the care taken with his Air Force veteran father, describing Ethan as "kind, caring and aware of financial distress in times of need" and referencing the business as a third-generation family operation.

A pre-planning reviewer on MapQuest cited staff member Kathi as "incredibly helpful and supportive" during the pre-arrangement process.

Notable negatives or concerns:

No negative reviews or complaint patterns appear in available data across Google, Ever Loved, or the BBB profile. The review volume (51 Google reviews) is relatively modest, which is worth keeping in mind when interpreting the perfect score.

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Ownership

Advanced Cremation Care is independently owned and operated. Owner Ethan Bueler is actively involved in day-to-day operations and is frequently mentioned by name in family reviews. One reviewer (Henry Want) described the business as "a family owned third generation business," suggesting multi-generational roots, though no founding year or detailed ownership history is documented in available sources. The business is not affiliated with any corporate funeral home chain.

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Accreditations

• BBB: Advanced Cremation Care has a BBB business profile but is not BBB accredited. No BBB rating, complaints, or customer reviews are noted in available BBB data.
• No professional membership affiliations (e.g., NFDA, NSCDA) or state licensing details were available in the provided data.

The absence of BBB accreditation is not uncommon among smaller independent providers and does not by itself indicate a concern, but families who prioritize that credential should be aware.

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Conclusion

Advanced Cremation Care is a small, owner-operated provider with an unusually consistent track record of positive family experiences, particularly for those seeking a personal, relationship-driven approach to cremation services in the Prescott area. The business is best positioned as a boutique independent option — likely mid-range in pricing, though no published GPL is available to confirm this, and families should request itemized pricing before committing. The absence of publicly posted prices and BBB accreditation are worth noting, but no complaint patterns or service failures appear in available reviews.