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Universal Memorial Center
1100 E. Jefferson St, Phoenix, AZ 85034 · (602) 252-6011
IndependentPricing Verified
★★★★3.649 Google reviews

About Universal Memorial Center

Universal Memorial Center is an independently owned funeral home in Phoenix, AZ, which means families are generally working with local ownership rather than a national corporate chain. As a full-service provider, they can accommodate a range of needs including cremation services, with direct cremation starting at $1,095, which sits on the more affordable end of the Phoenix market. With a Google rating of 3.6 stars across 49 reviews, their reputation is mixed — that score is notably below the average for well-regarded funeral homes, and the relatively low review volume makes it harder to draw firm conclusions, so families may want to read individual reviews carefully before making a decision.
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Pricing overview
Source: General Price List · Data as of Apr 2026
Direct cremation
All-inclusive package
$1,095
Direct cremation from
$1,095
Basic Services of Funeral Director and Staff1 items
Basic Services of the Director, Staff, and Overhead
$1,495
Embalming1 items
Embalming
$695
Use of Facilities and Staff4 items
Use of Facilities and Staff for Viewing/Visitation
$350
Use of Facilities and Staff for Funeral Ceremony
$350
Use of Facilities and Staff for Memorial Service
$350
Use of Equipment and Staff for Graveside Service
Contact
Transportation3 items
Transfer of Remains to Funeral Home (First Call)
$695
Use of a Funeral Coach (Hearse)
$350
Use of a Family Car (Limousine)
Contact
Forwarding of Remains1 items
Forwarding Remains to Another Funeral Home
Contact
Receiving Remains from Another Funeral Home1 items
Receiving Remains from Another Funeral Home
Contact
Direct Cremation1 items
Direct Cremation
$1,095
Immediate Burial1 items
Direct Burial
Contact

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Google Reviews
★★★★Brenda Martin
a year ago

We had my mother in laws funeral arranged by this company. At first they seemed very professional. During this time of loss. They painted a pretty picture for us. We paid for an escort to funeral and the day of, they told us it was not in our contract when we knew we paid almost $600. It was very e…

★★★★★Patricia Missouri Earby
a year ago

The staff at Universal Memorial has handled all my love ones and others. Manny and his staff are prompt and professional. No matter our request for our love ones, they are accommodating to our needs. If you want something simple or extravagant, they will work with you to deliver. Thank you for t…

★★★★★Tracy Query-Perez
2 years ago

My parents were both cremated at Universal last year 8 days apart. It was the hardest time of my life but Manny and his employees were so nice and sympathetic. They made the process a little bit easier to get done. Very affordable as well.

★★★★Anali Rubio
2 years ago

I would like to express my dissatisfaction with the services provided by this funeral home. Unfortunately, my experience here was marked by a severe lack of customer service, professionalism, communication, and compassion. Additionally, I found their pricing to be comparable to that of corporate fun…

★★★★★Ursula Jacques
3 years ago

Manny and his staff handled my nephew’s services with the most respect. The services were beautiful and his staff totally respected us and had the most compassion, they’re absolutely amazing. I was amazed with Manny and his beautiful staff. Our loved one looked amazing, and the had the most incredib…

Quick facts
OwnershipIndependent
Phone(602) 252-6011
ServicesNot provided
HoursMonday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed
Google reviews49 reviews →
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