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Serenity Mortuary Services — Consumer Profile

Phoenix, AZ

Serenity Mortuary Services is an independently owned, family-operated funeral home located in Phoenix, AZ, positioning itself as an affordable full-service option for families across the West Valley and Metro Phoenix area. The business holds a 5.0/5 rating on Google, though that figure is based on only 2 reviews and should be interpreted with caution. According to MapQuest, the home describes itself as offering affordable burial and cremation services "without compromising on proficiency, quality, and respect."


Locations

Address Phone Notes
2514 S. 6th Avenue, Phoenix, AZ 85003 (602) 253-6970 Primary location

A separate address — 312 W. Mariposa Street, Phoenix, AZ 85013 — appears on an obituary listing via West Valley View, which may indicate a second location or a former address. Families should confirm the correct location directly with the funeral home when making arrangements.

No information is available in the current data regarding specific facility features such as chapel size, viewing room capacity, or reception areas.


Services

According to descriptions found on Ever Loved and MapQuest, Serenity Mortuary Services offers the following:

  • Burial services
  • Cremation services
  • Comprehensive end-of-life services described as prioritizing comfort and dignity

Per Funeral Finder, a licensed funeral director is available to assist families with arrangements. The home serves Phoenix and surrounding areas, with specific mention of the West Valley region.

No data is currently available to confirm whether the facility operates an on-site crematory, owns cemetery property, or offers specialized services such as pre-planning, veterans' services, or grief support programs. Families with specific needs in these areas should inquire directly.


Pricing

No General Price List (GPL) data was available for this profile. No third-party pricing figures from sources such as Ever Loved or Yelp were present in the data provided.

The home's self-description as "affordable" suggests a budget-to-mid-range positioning, but no specific figures can be confirmed at this time. Under the FTC Funeral Rule, funeral homes are required to provide itemized price lists upon request in person and over the phone. Families are encouraged to request a full GPL before committing to any services.


Reviews

Serenity Mortuary Services holds a 5.0/5 rating on Google based on 2 reviews. The Yelp profile exists but no review count or rating data was available in the provided information.

Given the very small number of reviews across platforms, no meaningful pattern of praise or complaint can be reliably identified at this time. Two reviews are insufficient to draw conclusions about consistent service quality, staff performance, or operational reliability. Families researching this provider are encouraged to check Yelp and Ever Loved directly for any recently added reviews.

Note: The BBB profiles surfaced in research relate to similarly named businesses in South Carolina, North Carolina, Missouri, New York, and Mississippi — none of which appear to be this Phoenix, AZ location. No BBB profile specific to Serenity Mortuary Services of Phoenix was identified.


Ownership

Serenity Mortuary Services is described across multiple third-party sources, including MapQuest, as an independent, family-owned funeral home. It is not affiliated with a corporate consolidator such as Service Corporation International (SCI) or Lapida based on available data. No founding year, generational ownership details, or ownership history were available in the provided information.


Accreditations

No BBB accreditation, professional association memberships (e.g., NFDA, NFDA), or state licensing details were confirmed for this specific Phoenix location in the available data. The BBB links provided in the source data refer to unrelated businesses with similar names in other states.

Families who wish to verify licensure can check the Arizona State Board of Funeral Directors and Embalmers, which maintains a public license lookup for funeral establishments and directors operating in Arizona.


Conclusion

Serenity Mortuary Services presents itself as an affordable, family-owned option for burial and cremation services in the Phoenix metro area, which may appeal to families seeking personalized attention and cost-conscious pricing. However, the near-absence of public reviews, the lack of available pricing data, and unconfirmed accreditation status mean that families should conduct additional due diligence — including requesting a General Price List and verifying state licensure — before making a decision. Given its self-described affordability focus, the home likely occupies the budget-to-mid-range segment of the Phoenix funeral market, but this cannot be confirmed without GPL data.

This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.

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