Phoenix Memorial Park & Mortuary — Consumer Profile
Phoenix Memorial Park & Mortuary is a corporate-owned, full-service funeral home and cemetery operated by Service Corporation International (SCI) under the Dignity Memorial brand, located in north Phoenix at 200 W Beardsley Rd, and is one of the few providers in the area offering both on-site burial grounds and funeral services under one roof. The facility holds a 4.4/5 rating on Google across 251 reviews, with recurring praise for compassionate staff. Direct cremation starts at $2,845, and the non-itemized Basic Services fee alone is $3,460 — placing this provider at the higher end of the Phoenix market.
Locations
| Detail | Information |
|---|---|
| Address | 200 W Beardsley Rd, Phoenix, AZ 85027 |
| Phone | 623-434-7000 |
| Hours | Open 24 hours, 7 days a week |
| Facility Type | Combined funeral home and memorial park (cemetery) |
The Beardsley Road location is the sole listed facility and serves as both the mortuary and the grounds for interment. The campus includes a chapel, outdoor spaces, and burial property. A blue pool landmark and large stone building are noted by visitors as orientation points within the grounds.
Services
Phoenix Memorial Park & Mortuary offers a broad range of services including:
- Cremation — direct cremation, cremation with memorial service, cremation keepsakes (jewelry, memory glass, memorial diamonds)
- Burial — immediate burial, traditional full-service burial, graveside services, interment on-site within the memorial park
- Memorial & Funeral Services — chapel services, celebration of life events, off-site venue coordination, catered receptions, Dignity Celebrant services
- Veterans Services — flag cases, aerial salute (Missing Man Formation Flight available at $1,600), veterans burial planning resources listed on site
- Pre-Planning — online pre-need purchase available; appointment scheduling, free planning guide, and pre-planning checklist offered through the Dignity Memorial platform
- Specialty & Add-On Services — spaceflight memorialization (Earth Rise, Luna, Voyager), scattering at sea with cenotaph, grief support library, international shipping coordination, estate fraud protection
- Religious & Cultural Traditions — Jewish acknowledgment materials available; cultural tradition resources noted on website
The facility includes on-site burial property, making it a combined funeral home and cemetery — a meaningful convenience for families who wish to handle all arrangements in one place.
Pricing
GPL effective date: June 20, 2024. All prices from the provider's General Price List.
Professional & Basic Fees
| Service | Price |
|---|---|
| Basic Services of Funeral Director and Staff (required) | $3,460 |
| Embalming | $845 |
| Bathing and handling of unembalmed deceased | $295 |
| Refrigeration | $495 |
| Dressing, casketing, and cosmetizing | $295 |
| Hairdresser | $65 |
| Restoration (per hour, where necessary) | $95 |
| Special Care for Autopsied Cases | $125 |
⚠️ Note: The required Basic Services fee of $3,460 is added to nearly all arrangements. This is notably high compared to many independent providers in the Phoenix area, where this fee often falls between $1,500–$2,500.
Facilities & Staff
| Service | Price |
|---|---|
| Venue & Staff Services for Visitation (up to 4 hours) | $295 |
| Standard Venue & Staff Services for Funeral/Memorial (Medium) | $795 |
| Equipment and Staff Services for Graveside Service | $795 |
| Premium Venue & Staff Services for Funeral/Memorial (Large) | $1,095 |
| Off-Site Venue & Staff Services for Funeral | $1,095 |
| Signature Exclusive Venue (Entire Facility) | $3,995 |
| Chapel Rental | $3,995 |
| Additional charge — Evening Service | $190 |
| Additional charge — Weekends | $495 |
| Additional charge — Holidays | $495 |
Transportation
| Service | Price |
|---|---|
| Transfer of remains from place of death to funeral home | $695 |
| Funeral vehicle (hearse) | $250 |
| Limousine (up to 5 hours, 30-mile radius) | $695 |
| Transfer to/from airport | $195 |
Cremation Packages
| Package | Price |
|---|---|
| Direct Cremation — container provided by purchaser | $2,845 |
| Direct Cremation — cardboard container (heavy) | $3,040 |
| Direct Cremation — Trayview cardboard container | $3,240 |
| Direct Cremation — Stratus (MDF container) | $3,295 |
| Direct Cremation — Pacific Pine casket | $4,040 |
| Direct Cremation — casket from facility (casket cost additional) | $2,845 + casket |
| Direct Cremation range | $2,845–$18,140 |
| Average direct cremation (per GPL data) | $3,218 |
| Forwarding Remains | $2,590 |
| Receiving Remains | $1,700 |
| Crematory Fee (standalone) | $325 |
| Cremation Witnessing Fee | $395 |
Burial Packages
| Package | Price |
|---|---|
| Immediate Burial — container provided by purchaser | $4,175 |
| Immediate Burial — minimum casket from facility | $5,670 |
| Immediate Burial — casket from facility (casket cost additional) | $4,175 + casket |
| Immediate Burial range | $4,175–$25,170 |
| Average traditional burial (per GPL data) | $4,673 |
Merchandise
| Category | Price Range |
|---|---|
| Caskets | $1,195–$20,995 |
| Outer Burial Containers | $1,095–$2,995 |
| Rental Casket | $1,000 |
| Urns | $65–$1,295 |
Notable Add-Ons
| Item | Price |
|---|---|
| Memorial Diamond | $3,499–$16,000 |
| Luna / Voyager Spaceflight | $12,995 each |
| Earth Rise Spaceflight | $2,995 |
| Earth Orbit Spaceflight | $4,995 |
| Scattering at Sea with Cenotaph | $3,495 |
| Aerial Salute — Missing Man Formation Flight | $1,600 |
| Dignity Celebrant | $695 |
| Estate Fraud Protection | $295 |
| Catered Receptions | $625 |
| Everlasting Memorial® (online archive) | $395 |
Reviews
Phoenix Memorial Park & Mortuary holds a 4.4/5 rating on Google based on 251 reviews. A TrustAnalytica aggregation reflects a 4.5/5 across platforms.
Positive Themes
1. Compassionate, attentive staff Multiple reviewers highlight staff empathy during difficult moments. Nelida Barreto wrote: "The empathy and organization that you have in place helps those of us grieving truly honor our loved ones as well as soothe the anxiety of processing so many moving parts as well as emotions." Staff members Nicole and Monica are specifically named and praised for their kindness and expertise.
2. Well-maintained facilities and peaceful setting Reviewers consistently describe the chapel and grounds as peaceful and respectful. A florist partner (Peoria Florist) noted: "Clear instructions at the gate, helpful staff on-site, and well-maintained grounds make timely placement simple for services and viewings. The chapel and outdoor spaces are peaceful and respectful."
3. Helpful service planning Reviewer Misty Cox noted: "The staff was very thoughtful and helpful with planning my mom's celebration of life. The mortuary is nice offering lots of options for the services. The roses are beautiful."
Concerns and Negative Feedback
Grounds maintenance inconsistency At least two reviewers raise concerns about lawn and irrigation maintenance in specific sections of the cemetery grounds. One reviewer, who identified as a long-term plot owner, wrote: "My parents have been laid to rest here for 5 years, and the grounds look worse than ever. The sprinklers never reach the far south east corner. I'm quite sure my parents contract included water and grass. Do better Phoenix Memorial." A separate reviewer noted broken sprinkler heads in the far north section. While isolated, these complaints from plot owners with ongoing maintenance contracts are worth noting for families considering burial property purchases.
Ownership
Phoenix Memorial Park & Mortuary is owned and operated by Service Corporation International (SCI), the largest publicly traded funeral services company in North America (NYSE: SCI). SCI markets its funeral homes under the Dignity Memorial brand. The Dignity Memorial network includes over 1,900 funeral homes and cemeteries across the United States and Canada.
No independent founding year or prior ownership history for this specific location is available in the provided data. Families should be aware that as a corporate-owned provider, pricing, policies, and staffing decisions are set at a national or regional level rather than locally.
Accreditations
According to its BBB profile, Phoenix Memorial Park & Mortuary is not BBB Accredited. No BBB rating, complaint count, or resolution history is available from the provided data, and families are encouraged to check the BBB profile directly for the most current information.
No additional professional memberships, state licensing details, or industry awards are present in the available data.
Conclusion
Phoenix Memorial Park & Mortuary is a mid-to-premium range provider in the Phoenix market, offering the meaningful convenience of a combined funeral home and cemetery on one property. The staff consistently earns high marks for compassion and organization, and the facility itself is described as dignified and well-suited for both intimate and larger services. However, families should go in with clear expectations: the mandatory $3,460 Basic Services fee is among the higher baseline charges in the region, and at least some long-term plot owners have raised unresolved concerns about grounds maintenance — an important consideration for those purchasing burial property. As an SCI/Dignity Memorial operation, families can expect standardized processes and a wide menu of services, but less of the personal, owner-operated continuity found at independent funeral homes.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
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