Phoenix Cremation Services — Consumer Profile

Phoenix Cremation Services is an independently owned cremation-focused provider operating out of a single Phoenix, AZ location, distinguished primarily by its 24/7 availability and direct family-oriented service approach. The business holds a 5.0/5 rating on Google, though that rating is based on only one review, which limits its statistical reliability. Pricing data from a General Price List was not available for this profile.

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Locations

Detail	Information
Address	4023 W Grandview Rd, Phoenix, AZ 85053
Phone	(623) 292-3111
Hours	Open 24 hours, 7 days a week
Facility Type	Funeral home

No additional locations are known at this time. Specific facility features — such as whether the property includes a chapel, arrangement office, or on-site crematory — are not available in the current data.

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Services

Based on available information, Phoenix Cremation Services offers cremation services. Given the business name and listing category, cremation appears to be the primary or sole service focus. No data is available confirming the following services are offered:

• Full-service burial or graveside arrangements
• On-site crematory
• Pre-planning or pre-need contracts
• Veterans cremation programs
• Memorial or celebration-of-life events

Families seeking burial, embalming, or on-site memorial services should contact the provider directly at (623) 292-3111 to confirm service availability before making arrangements.

Note: Several external web results in the research data reference other Phoenix-area cremation providers — including Smart Cremation and AZ Cremation and Burial Services — and are not affiliated with Phoenix Cremation Services. Reviews and details from those businesses have been excluded from this profile.

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Pricing

No General Price List (GPL) data was available for Phoenix Cremation Services at the time of this profile. Under the FTC Funeral Rule, funeral homes are required to provide itemized pricing upon request, including over the phone. Families are encouraged to ask for a complete price list before making any commitments.

For general market context, direct cremation costs in the Phoenix metro area typically range from approximately $700 to $2,500 depending on the provider, according to aggregator data from sources such as Local Cremation Guide.

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Reviews

Phoenix Cremation Services holds a 5.0/5 rating on Google based on 1 review. While the sentiment is strongly positive, a single review does not provide a reliable basis for broader conclusions about service consistency.

Positive themes from available feedback:

• Attentiveness to questions and concerns: Reviewer Wilton Goodson specifically noted that his questions were "taken seriously" across two separate service interactions.
• Professionalism and kindness: The review describes staff as addressing needs "with professionalism and kindness" throughout the process.
• Support through multiple arrangements: Goodson's mention of "both occasions" suggests the family returned to Phoenix Cremation Services more than once, indicating a degree of trust built over time.

"You made what can be a difficult process much easier for me, providing exceptional support throughout every stage." — Wilton Goodson, Google Review

Notable concerns: No complaint patterns, negative reviews, or BBB complaints were identified in the available data. However, the very limited review volume means there is insufficient information to draw firm conclusions in either direction. Families may wish to seek additional references or ask the provider for testimonials before proceeding.

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Ownership

Phoenix Cremation Services is independently owned. No founding year, ownership history, or generational details are available in the current data. The business does not appear to be affiliated with any regional or national corporate funeral service chain, such as Service Corporation International (SCI) or Dignity Memorial.

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Accreditations

No BBB accreditation, professional membership, or state licensing information was confirmed for Phoenix Cremation Services specifically in the available data. The BBB's directory of accredited cremation providers in Phoenix lists several area businesses, but Phoenix Cremation Services was not among the accredited profiles identified in research.

Families who wish to verify licensing status can contact the Arizona State Board of Funeral Directors and Embalmers, which maintains public records of licensed funeral establishments in the state.

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Conclusion

Phoenix Cremation Services appears to be a small, independently operated cremation provider offering 24/7 availability in northwest Phoenix — a practical consideration for families facing time-sensitive needs. However, the near-complete absence of public pricing information, a very thin review record, and no confirmed accreditation data make it difficult to position this provider with confidence in the local market. Families comparing options in the Phoenix area are advised to request a full itemized price list, ask specifically about cremation timeline and handling practices, and gather at least one or two additional quotes from other local providers before making a final decision.