Cremation Center of Arizona is an independently owned cremation-only provider in Phoenix, AZ, distinguished by its focused specialization in cremation services and its track record of supporting out-of-state families through the arrangement process. The provider holds a 4.4/5 rating on Google across 37 reviews and an 18-review profile on Yelp. According to Funeralocity, direct cremation is priced at approximately $895, compared to a local benchmark of $4,860, positioning the center at the affordable end of the Phoenix market.
Locations
1544 W Grant St, Phoenix, AZ 85007 Phone: (602) 358-8494
This is the provider's single known location. Office hours are Monday through Wednesday, 9:00 AM – 4:00 PM (full weekly hours available by contacting the provider directly). The facility is listed as a funeral home on Google. No information about on-site crematory equipment or specific facility features is available in the provided data.
Services
Cremation Center of Arizona, as the name suggests, focuses on cremation services. Based on information from their website and Ever Loved, their offered services include:
- Cremation services (the provider's core and primary offering)
- Memorial services
- Aftercare
- Pre-planning assistance
The provider has demonstrated capacity to coordinate arrangements for families located out of state — a recurring theme in customer reviews. No data is available confirming an on-site crematory, owned cemetery, burial services, embalming, or veterans-specific programs.
Pricing
Third-party pricing data from Funeralocity indicates the following:
| Service | Cremation Center of Arizona | Phoenix Area Benchmark |
|---|---|---|
| Direct Cremation | $895 | $4,860 |
No General Price List (GPL) data was available for this profile. Families should request a full written price list directly from the provider, as funeral homes are required by the FTC Funeral Rule to provide one upon request. Additional pricing details may be available through Parting or Ever Loved.
Reviews
Cremation Center of Arizona holds a 4.4/5 rating on Google from 37 reviews, and an 18-review profile on Yelp. The overall tone across both platforms is positive.
Dominant positive themes:
Compassionate, professional staff. Multiple reviewers specifically praised staff members by name. Haleigh and Bri are mentioned across several Google reviews for going "above and beyond" and demonstrating "genuine care and compassion." Austin is cited repeatedly in Yelp reviews for professional communication.
Clear communication throughout the process. Reviewers consistently note that staff kept families informed at each step, which was particularly valued during a stressful time. Marcus Ratliff wrote: "They were fantastic. Very kind and professional and kept me informed on the entire process."
Effective remote/out-of-state coordination. Yelp reviews highlight the provider's ability to manage arrangements for families not physically present in Arizona. One reviewer noted: "Our family member passed in Arizona and I'm in California, and CCA was patient and understanding throughout the whole process." Austin is credited in multiple Yelp reviews for coordinating with families from Irvine, California.
Notable negative reviews or complaint patterns:
No specific negative reviews or complaint patterns appear in the data provided. The BBB profile does not indicate any filed complaints based on available information, though the business is not BBB accredited.
Ownership
Cremation Center of Arizona is independently owned. The BBB profile identifies Spencer McBride as Owner/Manager. No founding year, ownership history, or generational details are available in the provided data. The provider is not affiliated with a publicly traded corporate funeral group based on available information.
Accreditations
- BBB: Cremation Center of Arizona is not BBB accredited. No BBB rating is listed.
- State Licensing: The BBB profile references oversight by the Arizona Board of Funeral Directors & Embalmers (1400 W. Washington Street, Ste. 230, Phoenix, AZ 85007; (602) 542-3095; azfuneralboard.us). Families can verify the provider's license status directly with the board.
- No professional membership affiliations (e.g., NFDA, ICCFA) or awards are noted in the available data.
Conclusion
Cremation Center of Arizona is a budget-friendly, independently owned cremation specialist in Phoenix, with a direct cremation price point well below the local market average and a consistent record of warm, communicative service — particularly for families coordinating arrangements from out of state. The absence of BBB accreditation and a full published price list are worth noting; families should request a written GPL before committing to services. For Phoenix-area residents or out-of-state families seeking affordable, focused cremation services with attentive staff, this provider is a reasonable option to consider alongside others in the area.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
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