Mountain View Funeral Home and Cemetery — Mesa, AZ

Mountain View Funeral Home and Cemetery, LLC is an independently owned, full-service funeral home and on-site cemetery located in Mesa, Arizona, distinguished by its combined funeral and burial campus at a single address. The facility holds a 4.5/5 rating across 118 Google reviews, reflecting broadly positive family experiences. The provider offers both cremation and burial services and supports online pre-need purchasing, a convenience not universally available among independent funeral homes in the Phoenix metro area.

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Locations

Primary Location Mountain View Funeral Home and Cemetery 7900 E Main St, Mesa, AZ 85207 Phone: (480) 832-2850 Hours: Open 24 hours, 7 days a week

According to myfarewelling.com, the funeral home is set directly on the grounds of the adjoining cemetery. The building features floor-to-ceiling windows, a large chapel, and smaller private visitation rooms. The provider's website offers a virtual tour and a grave finder tool for the cemetery grounds.

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Services

Mountain View offers a range of services spanning immediate needs and longer-term planning, as listed on their services page:

• Cremation — cremation services are available and prominently featured on the website
• Burial — full burial services, with an on-site cemetery
• Memorial and visitation services — large chapel and smaller visitation rooms available on premises
• Advanced/Pre-need planning — pre-planning with online payment available directly through the website, described as a way to reduce family burden at time of death
• 24-hour answering service — around-the-clock phone availability for families in immediate need
• Personal services — listed as a distinct service category on the website; specific offerings were not detailed in the available data

The combination of an on-site cemetery and funeral home means families can arrange both funeral services and interment without coordinating between separate providers — a logistical convenience worth noting.

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Pricing

No General Price List (GPL) data was available in the provided information. Specific package prices, itemized service costs, or direct cremation and traditional burial figures could not be confirmed from the data provided. Families are encouraged to request the GPL directly from the funeral home — under FTC Funeral Rule, providers are required to furnish this upon request, including by phone or in person.

Contact: wecare@mvfuneralhome.com or (480) 832-2850

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Reviews

Mountain View holds a 4.5/5 rating based on 118 Google reviews.

Positive Themes

1. Compassionate, individually attentive staff Multiple reviewers highlighted specific staff members by name. Michelle Enger wrote that "Dante was compassionate and caring and helped guide us in our decision making" following the sudden death of her son. J.D. Mizer noted that "Irie was especially helpful with the arrangements and everyone understood my desire to keep things simple." Imelda Cristerna praised both Rachel (pre-planning representative) and Lee (funeral director), writing that "her CARE has been demonstrated even after a month and beyond has passed since the services."

2. Absence of sales pressure Imelda Cristerna specifically noted: "We were never pressured for anything — never felt like a sales pitch," a concern families often raise when working with funeral homes.

3. Problem-solving and responsiveness under time constraints Kathryn Gertz described a logistically complex situation — transferring remains from Pittsburgh to Arizona on a tight timeline — and credited staff member Jade with navigating the paperwork to make it happen: "With a lot of work, phone calls, Jade was able to get everything we needed to move forward."

Notable Negative Feedback

One 1-star review from a reviewer identified as "sam bam" described a poor experience when calling to locate the burial record of a past acquaintance. The reviewer alleged that staff member Chase was "very inconsiderate and seemed to have a very negative tone" and that the funeral home appeared unable to confirm whether an individual was buried there despite an obituary linked to the location. This review represents a single data point and does not reflect a documented pattern in the available reviews, but it does suggest that cemetery records inquiries from non-family members may not always be handled smoothly.

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Ownership

Mountain View Funeral Home and Cemetery, LLC is independently owned and operates as a single-location provider in Mesa, Arizona. According to finalresting.com, the business was "founded with a mission to serve the community with dignity and respect" and has roots in family values and local traditions. A specific founding year, ownership lineage, or generational details were not available in the provided data. The business is not affiliated with a corporate consolidator such as Service Corporation International or Dignity Memorial.

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Accreditations

According to the Better Business Bureau profile for Mountain View Funeral Home and Cemetery, LLC in Mesa, AZ, the business is not BBB Accredited. No BBB rating, complaint history, or resolution record was available from the provided data. No professional association memberships (e.g., NFDA, ICCFA) or state licensing details were included in the available data.

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Conclusion

Mountain View Funeral Home and Cemetery is a mid-range independent provider that stands out in the east Mesa market for its combined funeral home and cemetery campus, 24-hour availability, and a track record of attentive, named staff members across a meaningful volume of positive reviews. Families seeking a one-stop arrangement — from funeral services through burial — without the overhead of a large corporate chain may find this provider a practical and well-regarded option. Two areas worth noting before committing: pricing information is not publicly available online, so families should request the GPL before beginning arrangements, and the business currently does not hold BBB accreditation.