Angels Cremation and Burial is an independently owned cremation and funeral provider in Mesa, AZ, founded by a grieving parent whose personal losses shaped the business's empathy-forward approach. The provider holds a 3.9/5 rating on Google across 84 reviews and has been operating in the East Valley since approximately 2003, according to its Yelp profile. The business serves the broader Phoenix metro area, including Chandler, Gilbert, Scottsdale, Tempe, Queen Creek, and SanTan Valley, and positions itself around affordability and transparency in pricing.
Locations
Primary Location 422 W McLellan Rd, Mesa, AZ 85201 Phone: (480) 962-6435 Email: angelsmortuary@gmail.com Hours: Monday–Friday, 9:00 AM – 5:00 PM
No branch locations are listed. The provider's website lists service areas across the East Valley and greater Phoenix metro but identifies this Mesa address as the sole physical location. No information is available in the provided data regarding on-site crematory facilities or chapel space.
Services
According to the Angels Cremation and Burial website, the provider offers the following:
- Cremation services, including a variety of urn options (pictured urns, engraved urns, multiple styles and colors)
- Burial services
- Ancillary arrangement assistance, including:
- Urn and casket selection
- Clergy referrals
- Flower purchasing or rental
- Flight scheduling to accompany remains
- Prayer cards and memorial folders
- Insurance and Social Security assignment assistance
- Memorial video creation
Pre-planning: The website is described as informational in nature; no formal pre-need contract or at-need pre-arrangement service is explicitly advertised.
Veterans services: No veterans-specific services are mentioned in the available data.
Special capabilities: No on-site crematory or owned cemetery is referenced in the data.
Pricing
No General Price List (GPL) data was available for this profile. The provider's website includes a dedicated Prices page, but specific figures were not captured in the provided data.
Third-party reviewers on Ever Loved describe the provider as "incredibly fair priced" and note transparency about costs. Multiple Google reviewers echo this characterization. Families researching costs are encouraged to request the General Price List directly, which all funeral providers are required by the FTC Funeral Rule to provide upon request.
Reviews
Angels Cremation and Burial holds a 3.9/5 on Google across 84 reviews, and appears on Yelp with 54 reviews and 20 photos (aggregate Yelp score not provided in the data). The Ever Loved profile also carries positive commentary.
Dominant positive themes:
Compassionate, personal care. Multiple reviewers highlight the warmth of staff interactions. Mikki Feierabend wrote that staff member Owen "picked up my dad from the hospital room with such gentle care and compassion," and that owner Sandy and staff "did make everything seamless and smooth." Ann Michaud noted that staff "handled them with respect and care as if they were their family member."
Ongoing grief support. Sunday Hutson specifically praised the practice of sending periodic sympathy cards: "Almost 6 months and by then the world has moved on while I still navigate grief — so the cards help ground me." She thanked "Sandy and your staff" by name. This aftercare practice appears to be a distinguishing feature not commonly mentioned at comparable providers.
Pricing transparency and honesty. Ann Michaud noted staff were "open and honest about the costs, what to expect," and the Ever Loved reviewer Anna Jimenez stated they "will not try to swindle you out of your money." A Yelp reviewer described staff as "nothing short of compassionate" across multiple family arrangements.
Notable negative feedback:
A 1-star Google reviewer identified as "J Golfs," who identifies as a hospice professional, described an experience of "rudeness and overall dismissal and gaslighting and arguing" during a phone call while seeking information about a hospice patient, concluding: "If they act that way on the phone, I can't imagine handling my client with dignity and respect." This is a single review, but the allegation of dismissive phone behavior from a professional referral source is worth noting. No pattern of similar complaints is identifiable from the available data, but prospective clients who first contact the provider by phone may wish to take note.
Ownership
Angels Cremation and Burial is independently owned. The business was founded by Sandy Greenly, who is referenced by name in multiple reviews and in the provider's own website. According to the website, Greenly started the funeral home after personally experiencing the loss of both parents, two children, and multiple other family members and friends — losses she describes as the motivation for the business. Yelp lists the establishment year as 2003, placing the business at over 20 years in operation. No corporate parent, private equity ownership, or acquisition history is referenced in the available data.
Accreditations
- BBB: According to the BBB profile, Angels Cremation and Burial is not BBB accredited. No BBB rating, complaint count, or resolution history is provided in the available data.
- Professional memberships, state licensing, and awards: No information on these is available in the provided data.
Conclusion
Angels Cremation and Burial is a long-established, independently owned provider occupying the budget-to-mid-range segment of the Mesa and East Valley market. Its primary strengths are the personal founding story of owner Sandy Greenly, consistent reviewer praise for compassionate staff interactions, pricing transparency, and a notably uncommon aftercare practice of sending ongoing sympathy correspondence to bereaved families. Prospective clients should be aware that the business is not BBB accredited, that no General Price List figures were publicly available for this profile (though a prices page exists on the website), and that at least one complaint from a hospice professional describes a difficult phone interaction — an area families may want to evaluate during their initial inquiry.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
← Back to Angels Cremation And Burials