Marana Mortuary & Cemetery — Consumer Profile
Marana Mortuary & Cemetery is an independently owned, full-service funeral home and cemetery in Marana, Arizona, distinguished by its combination of on-site burial grounds, veteran services, and an unusually consistent record of compassionate staff interactions across reviewers. The facility holds a 4.9/5 rating on Google across 20 reviews and a BBB accreditation with an A+ rating dating to December 2014. The mortuary serves families across the greater Tucson area and offers both funeral and cremation services alongside its own cemetery property.
Locations
Primary Location (Single Location)
| Detail | Information |
|---|---|
| Address | 12146 W Barnett Rd, Marana, AZ 85653 |
| Phone | (520) 682-9900 |
| Hours | Open 24 hours, 7 days a week |
The facility includes an on-site chapel described in visitor reviews as "warm and inviting with comfortable seating," well-maintained grounds, and a functioning cemetery. The property is noted to be an endowment care cemetery, meaning funds are set aside in perpetuity for the ongoing maintenance of the grounds — a meaningful distinction for families selecting burial property.
Services
Marana Mortuary & Cemetery offers a range of services for both immediate needs and advance planning:
- Cremation — cremation services are listed as a core offering on the provider's website
- Burial — the facility operates its own on-site cemetery, allowing families to handle funeral and interment through a single provider
- Memorial & Celebration of Life Services — listed as a distinct service category on the website
- Veterans Burials & Funerals — explicitly listed as a specialty; the mortuary participates in Wreaths Across America, with an annual wreath-laying ceremony held on-site each December. A MapQuest business description notes the facility "takes pride in honoring veterans and first responders."
- Pre-Planning — prepaid funeral and cemetery property plans are available, with the website advertising up to 10% off cemetery property and funeral plans when pre-arranged
- Green Burials — per a Tucson Local Media news article, the mortuary has offered green burial options, a relatively uncommon capability in the Tucson-area market
- Grief & Sympathy Resources — the website hosts a resource section covering grief support and sympathy guidance
- Flower & Gift Delivery — families can send flowers directly through the website
Pricing
No General Price List (GPL) data was available in the source material for this profile. The provider's website references a "Free Pricing Guide" and a "View Pricing" page covering products and services, which families are encouraged to consult directly. Pre-planning arrangements are noted to include discounts of up to 10% on cemetery property and funeral plans.
Families comparing costs in the Marana/Tucson area are encouraged to request itemized pricing under the FTC Funeral Rule, which entitles consumers to a written GPL upon request.
Reviews
Marana Mortuary & Cemetery holds a 4.9/5 rating on Google from 20 reviews and is listed among the top funeral providers in Marana on Yelp, where it has accumulated 10 reviews.
Positive Themes
1. Staff compassion under difficult circumstances Multiple reviewers describe staff as kind and attentive during unusually painful situations. Michelle Drake wrote that after losing her husband and oldest son 64 days apart, "the staff was extremely kind and caring and very helpful at this most difficult time." John Stone, whose newborn daughter passed away, noted the mortuary "made an already overwhelming situation much easier by leaving as little for us to have to do as they possibly could."
2. Named staff receiving individual praise Reviewer Bella Angelina singled out a staff member named Barbara, calling her "a wonderful Angel of light" and crediting an introduction through Pepi Hospice. Michelle Montanaro specifically praised Kali and Ron: "They were absolutely wonderful... thank you for making a sad day so special for my family."
3. Facility quality and atmosphere One visitor described the grounds as "immaculately manicured," the chapel as "warm and inviting," and noted that "the staff was very professional, respectful and supportive."
Negative Reviews or Complaint Patterns
No notable negative reviews or complaint patterns appear in the available data. The BBB profile does not surface any documented complaints in the source material provided. Families should check these platforms directly for the most current information, as review data has a capture date and may not reflect recent submissions.
Ownership
Marana Mortuary & Cemetery is independently and locally owned. A MapQuest business description explicitly identifies it as "a privately and locally owned establishment." The BBB profile indicates a BBB file open date of 2005, suggesting the business has operated in some form since at least that year. No founding year, ownership lineage, or generational family details were available in the source data.
The facility is not affiliated with any publicly traded funeral corporation such as Service Corporation International (SCI) or Park Lawn Corporation.
Accreditations
| Credential | Detail |
|---|---|
| BBB Accreditation | Accredited since December 8, 2014 |
| BBB Rating | A+ |
| Endowment Care Status | Confirmed — funds held for perpetual grounds maintenance |
| Wreaths Across America | Participating location for annual veteran remembrance ceremonies |
No additional professional memberships (e.g., NFDA, ICCFA) or state licensing details were present in the available source data.
Conclusion
Marana Mortuary & Cemetery occupies a distinctive position in the northwest Tucson market as one of the few providers combining a full-service funeral home, on-site cemetery, green burial capability, and dedicated veteran services under independent local ownership. The facility's near-perfect review scores and repeated praise for named staff members suggest a consistent service experience, and its A+ BBB accreditation with no visible complaint history adds to that picture. Families should request a detailed price list directly — either through the website's pricing guide or in person — before making final arrangements, as no GPL data was publicly available for this profile.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
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