My Beloved Pet Crematory — Consumer Profile
Lake Havasu City, AZ
My Beloved Pet Crematory is an independently owned pet cremation provider in Lake Havasu City, Arizona, founded by two self-described pet lovers and distinguished by its 24/7 availability and weight-based private cremation pricing starting at $220. The business holds a 4.9/5 rating across 31 Google reviews, reflecting a strong local reputation for after-hours responsiveness and compassionate service. Three service tiers are offered — communal, individual, and private cremation — along with memorial keepsakes such as paw prints and personalized urns.
Locations
| Detail | Info |
|---|---|
| Address | 1890 Commander Dr, Suite 100, Lake Havasu City, AZ 86403 |
| Phone | (928) 733-8111 |
| Hours | 24/7, including weekends (call ahead) |
| contact@mybeloved.pet |
This is the business's single location. The website notes local veterinary partnerships, and the facility is described as equipped with "state of the art technology," though specific equipment details are not publicly disclosed. No on-site cemetery is mentioned.
Services
My Beloved Pet offers three cremation service levels, as described on their website:
- Communal Cremation — Described as "a meaningful and affordable option." Pets are cremated together; individual ashes are not returned.
- Individual Cremation — The pet's ashes are returned to the owner in a selected urn. Described as "a personalized cremation experience."
- Private Cremation — One pet cremated at a time in an intimate setting. Described as "an intimate and personalized cremation."
Memorial add-ons available through an on-site memorial shop include:
- Ceramic paw imprints
- Ink paw prints (suitable for tattoo reference)
- Memorial necklaces and keepsake jewelry
- Personalized picture frames with paw prints
- Urns (variety of options)
Additional service features noted:
- 24/7 on-call availability, including nights, weekends, and holidays
- After-hours drop-off and pickup
- Local veterinary partnerships (for referrals in end-of-life situations)
- Facebook page notes pick-up service is available
Pricing
Full General Price List (GPL) data is not publicly available. The website provides partial pricing:
Cremation Services
| Service | Starting Price | Basis |
|---|---|---|
| Private Cremation | $220 | Per pound |
| Individual Cremation | Not listed publicly | Per pound (implied) |
| Communal Cremation | Not listed publicly | — |
The private cremation rate of $220 per pound is the only confirmed published figure. Pricing for individual and communal tiers, as well as memorial add-ons, requires direct inquiry. Reviewers consistently describe pricing as "very affordable," "fairly priced," and "very reasonable," but specific package totals are not documented in available data.
Families are encouraged to request a full written price breakdown before committing to services.
Reviews
Aggregate ratings:
- Google: 4.9/5 (31 reviews)
- Yelp: 2 reviews — described as "very good service, fairly priced"
- Facebook: 382 page likes, 8 check-ins
Positive Themes
1. After-hours and emergency responsiveness Multiple reviewers highlight the business's willingness to accommodate families at unconventional hours. Michelle Parker writes that staff "met us at the office in the middle of the night on a weekend." Brittany notes being received on a Sunday over Labor Day weekend within hours of her cat's passing. Lindy Buffett received her dog's remains within four days of drop-off. A testimonial on the website from Christianna Madden describes being helped "this morning" after an unexpected loss.
2. Compassionate, unhurried care during grief Reviewers consistently use words like "compassionate," "kind," and "attentive." Sheila Nau noted the "beautiful selection of options" and described the overall experience as one she was "so grateful for." Brittany wrote that staff "made the emotional process as easy as it could be."
3. Memorial product quality and turnaround Several reviewers specifically praised the physical quality of returned items. Michelle Parker noted receiving "ashes and picture frame with paw print" in a timely manner. Brittany described the frame and box as "absolute beautiful."
Negative Reviews
One 1-star review from Lisa Modzelewski raises a specific concern: she describes an unspecified mistake made during the handling of her pet's cremation, writing "you, as owner, should never make a mistake when it comes to loss of loved ones" and noting that she "paid a lot of money for this and wasn't very happy at all." She states she had not experienced problems with previous pets at other providers and found an apology insufficient. The exact nature of the error is not described in the available text.
This represents 1 of 31 Google reviews (approximately 3%). No pattern of similar complaints is evident in available data, but given the sensitive nature of pet cremation, families may wish to ask the provider directly about their identification and chain-of-custody procedures.
Ownership
My Beloved Pet Crematory is independently owned and operated by two co-founders who describe themselves as devoted pet lovers. Per the About page, the business was founded after one of the owners lost their Mastiff named Lemon and found existing services impersonal. No founding year is stated publicly. There is no corporate parent or chain affiliation mentioned. No public ownership records or generational transfer history are available.
Accreditations
- BBB: No BBB profile for this specific business was located under its current name and Lake Havasu City address. The BBB links in available data refer to unrelated businesses with similar names in Alabama, Maryland, and Connecticut. BBB accreditation status for My Beloved Pet Crematory of Lake Havasu City is unknown.
- Professional memberships: None disclosed publicly.
- State licensing: Arizona regulates pet crematories; no specific license number or state certification is referenced on the business's website or in available data. Families may verify licensing status with the Arizona State Veterinary Medical Examining Board or the applicable Arizona agency.
- Community presence: Listed on Nextdoor, Yelp, Facebook, and the Chamber of Commerce directory.
Conclusion
My Beloved Pet Crematory occupies the affordable-to-mid-range segment of the Lake Havasu City pet cremation market, with its strongest differentiator being genuine 24/7 availability and a consistent track record of compassionate, timely service — qualities that carry particular weight when a pet dies unexpectedly outside of business hours. The overwhelmingly positive review record (4.9/5 across 31 Google reviews) reflects a provider that resonates deeply with local pet owners. Families should be aware that full pricing is not publicly itemized beyond the private cremation base rate, and BBB accreditation status could not be confirmed; requesting a written price list and asking directly about chain-of-custody procedures before drop-off would be reasonable steps given the one documented complaint about a handling error.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
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