Desert View Funeral Chapel is an independently owned, full-service funeral home located in Kingman, Arizona, serving the Mohave County region with cremation and burial services. The chapel operates approximately 2.5 miles from downtown Kingman and has served the surrounding communities — including Lake Mead Rancheros and Grasshopper Junction — for a number of years. Pricing and aggregate review data are limited in publicly available sources, though at least one serious complaint about responsiveness has been documented on Yelp.
Locations
Desert View Funeral Chapel (Primary Location) 2215 E Northern Ave, Kingman, AZ 86409 Phone: (928) 757-3111
This is the chapel's single known location. It sits roughly 2.5 miles from downtown Kingman in Mohave County. No specific facility features (e.g., on-site crematory, chapel capacity, reception rooms) are confirmed in available data.
Services
Based on directory listings on Ever Loved and iMortuary, Desert View Funeral Chapel offers:
- Cremation services
- Burial / traditional funeral services
- Memorial services
- Pre-planning / advance arrangements — the chapel actively encourages families to plan ahead and provides resources such as post-death checklists and memorial fund creation
- Personalized memorials — noted for offering customization options to honor individual lives
A review on MapQuest references staff operating under the "Sutton" name assisting families with arrangements, suggesting possible affiliation or prior branding under that name. No on-site crematory or owned cemetery is confirmed in available data.
Pricing
No General Price List (GPL) data is publicly available for Desert View Funeral Chapel at this time. Pricing information may be available directly through Funeralocity, which aggregates funeral home costs for comparison purposes. Families are encouraged to request a written GPL directly from the chapel — funeral homes are legally required under the FTC Funeral Rule to provide one upon request.
Reviews
Aggregate review counts and star ratings are not confirmed across major platforms at this time. Available review data is sparse but includes at least one detailed account worth noting.
Positive feedback: A reviewer on MapQuest described staff (referenced under the Sutton name) as "so helpful" when assisting with arrangements following a death in late 2020, indicating that at least some families have had supportive experiences during the arrangement process.
Notable concern — Yelp: Desert View Funeral Chapel's Yelp listing carries a single review that raises a significant operational concern. The reviewer writes:
"Their phones have not worked in 5 days. They have my mother's body and never sent us paperwork. We can't get through to anyone and they have made no attempt to contact us. They are terrible."
This review describes a failure in basic communication during active death care — including an inability to reach the funeral home by phone for five days and a lack of outgoing contact with the family. While this is a single review and its date is not confirmed, the nature of the complaint (unreachable phones, no paperwork, no outreach while the funeral home had custody of remains) is serious and warrants awareness for prospective families.
Staff member Linda Sutton is referenced by name in iMortuary listings.
Ownership
Desert View Funeral Chapel is independently owned and operated. The connection to the "Sutton" name — appearing in both the iMortuary listing and a MapQuest review — suggests the business may have been founded by or is associated with a family named Sutton, though this is not explicitly confirmed in available data. No corporate parent company is identified. No founding year is confirmed in available sources.
Accreditations
No BBB profile for Desert View Funeral Chapel in Kingman, AZ was identified in available data. (Note: BBB listings returned in search results for similarly named businesses in Shiprock, NM and other states are unrelated to this chapel.) No professional memberships, state licensing details, or industry awards are confirmed in available sources.
Conclusion
Desert View Funeral Chapel is an independently owned option in Kingman, AZ for families seeking cremation or traditional burial services in the Mohave County area, with some evidence of compassionate service from prior families. However, the single documented Yelp complaint — describing extended phone outages, missing paperwork, and no proactive contact while the funeral home had custody of a loved one — is a meaningful concern that prospective families should weigh. Before engaging the chapel, families may wish to call ahead to verify responsiveness, request a written General Price List, and confirm current staffing and operational status through Funeralocity or Ever Loved.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
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