West Resthaven Funeral Home & Resthaven Park Cemetery — Consumer Profile
West Resthaven Funeral Home & Resthaven Park Cemetery is a corporate-owned, full-service funeral home and cemetery operated by Service Corporation International (SCI) under the Dignity Memorial brand, located in Glendale, AZ, and distinguished by its on-site cemetery and consistently high customer satisfaction scores. The facility holds a 4.9/5 rating across 219 Google reviews, placing it among the higher-rated funeral providers in the West Valley. Direct cremation starts at $2,695 and traditional burial packages average $4,573, with pricing reflecting SCI's premium market positioning.
Locations
| Detail | Information |
|---|---|
| Primary Address | 7924 N 59th Ave, Glendale, AZ 85301 |
| Phone | (623) 939-9297 |
| Hours | Open 24 hours, 7 days a week |
| Cemetery Address | 6450 W Northern Ave, Glendale, AZ 85301 (Resthaven Park Cemetery) |
The funeral home and cemetery operate as a combined campus, with the cemetery property listed separately on the Dignity Memorial website. The facility includes an on-site chapel available for rental, visitation rooms, and catering capabilities. The co-location of the funeral home and cemetery allows families to arrange burial without coordinating between separate providers.
Services
West Resthaven offers a broad range of services as listed on its Dignity Memorial profile:
- Burial — full traditional funeral services including embalming, visitation, graveside services, and interment in the on-site Resthaven Park Cemetery
- Cremation — direct cremation through full cremation services with memorial options; a crematory fee appears on the GPL, though it is not explicitly confirmed as an on-site crematory vs. a third-party fee
- Memorial & Celebration of Life — chapel services, off-site venue coordination, Dignity Celebrant officiant services, and customized memorial keepsakes
- Pre-planning — online purchase capability; appointment scheduling available through the website; pre-planning advisors on staff (Alan is named in reviews)
- Veterans services — veterans planning resources listed on the website; aerial salute/Missing Man Formation flight available ($1,600)
- International coordination — forwarding and receiving of remains, international ship-out coordination ($695 fee)
- Specialty memorialization — spaceflight options (Earth Rise, Luna, Voyager), memorial diamonds, scattering at sea, cremation jewelry, and memory glass
- Grief support — online grief library accessible through the Dignity Memorial platform
- Catered receptions — on-site catering available ($625)
Pricing
GPL effective date: June 20, 2024. All prices below are from the facility's General Price List.
Professional & Basic Services
| Service | Price |
|---|---|
| Basic Services of Funeral Director and Staff (required non-declinable fee) | $3,435 |
| Embalming | $845 |
| Bathing and handling of unembalmed deceased | $295 |
| Refrigeration | $495 |
| Dressing, casketing, and cosmetizing | $295 |
| Hairdresser | $85 |
| Restoration (per hour) | $95 |
| Special Care for Autopsied Cases | $95 |
Note: The non-declinable Basic Services fee of $3,435 is notably high relative to local and national averages and will be included in every arrangement regardless of service type.
Facilities & Staff
| Service | Price |
|---|---|
| Visitation — Venue & Staff (up to 4 hours) | $495 |
| Standard Funeral/Memorial — Medium venue | $695 |
| Premium Funeral/Memorial — Large venue | $895 |
| Graveside Service — Equipment & Staff | $695 |
| Off-Site Venue & Staff for Funeral | $895 |
| Chapel Rental | $3,995 |
| Moment of Reflection | $695 |
| Weekend surcharge | $495 |
| Holiday surcharge | $495 |
| Private family moment (minimal prep) | $295 |
| Supervision of Disinterment | $2,995 |
Transportation
| Service | Price |
|---|---|
| Transfer of remains from place of death to funeral home | $695 |
| Funeral vehicle (hearse) | $250 |
| Limousine (up to 5 hrs, 30-mile radius) | $695 |
| Transfer to/from airport | $195 |
| Transfer to/from autopsy | $195 |
Cremation Packages (Direct Cremation)
| Package | Price |
|---|---|
| Direct cremation — container provided by purchaser | $2,695 |
| Direct cremation — cardboard container (heavy) | $2,890 |
| Direct cremation — Trayview cardboard container | $3,090 |
| Direct cremation — Stratus (MDF) container | $3,145 |
| Direct cremation — Pacific Pine casket | $3,890 |
| Direct cremation — casket from facility (add casket cost) | $2,695 + casket |
| Direct cremation range | $2,695 – $17,990 |
Average direct cremation (as reported): $3,068
Burial Packages (Immediate Burial)
| Package | Price |
|---|---|
| Immediate burial — container provided by purchaser | $4,075 |
| Immediate burial — minimum casket from facility | $5,570 |
| Immediate burial — casket from facility (add casket cost) | $4,075 + casket |
| Immediate burial range | $4,075 – $25,070 |
Average traditional burial (as reported): $4,573
Forwarding & Receiving Remains
| Service | Price |
|---|---|
| Forwarding remains (includes prep room & basic services) | $2,490 |
| Receiving remains (includes basic services & transport) | $1,600 |
Caskets & Merchandise
| Category | Price Range |
|---|---|
| Caskets | $1,195 – $20,995 |
| Outer Burial Containers | $1,095 – $2,995 |
| Rental Casket | $1,000 |
| Urns | $65 – $1,295 |
| Memorial Diamond | $3,499 – $16,000 |
Selected Add-On Services
| Item | Price |
|---|---|
| Crematory Fee | $325 |
| Cremation Witnessing Fee | $395 |
| Dignity Celebrant | $695 |
| Aerial Salute — Missing Man Formation | $1,600 |
| Scattering at Sea with Cenotaph | $3,495 |
| Earth Rise Spaceflight | $2,995 |
| Luna / Voyager Spaceflight | $12,995 each |
| Earth Orbit Spaceflight | $4,995 |
| Estate Fraud Protection | $295 |
| Catered Reception | $625 |
| Everlasting Memorial (online archive) | $395 |
| Mailing of ashes (excluding container) | $195 |
Reviews
West Resthaven holds a 4.9/5 rating from 219 Google reviewers, which is an unusually strong score for a facility at this volume of reviews.
Positive Themes
1. Compassionate, named staff. Multiple reviewers single out individual staff members by name, suggesting consistent personal attention across the team. Staff members mentioned include:
- Denise — described as "kind and sympathetic," "warm and very compassionate" (reviewers Christin Adkins and Renee Pinnick)
- Karle — praised for sympathy during remains pickup (Crystal McDevitt, Christin Adkins)
- Margaret Smith — described as empathetic and graceful in handling arrangements (Jamie Gustafson)
- Alan (Pre-Planning Advisor) — noted for being "kind, informative, and helpful" (Crystal McDevitt)
- Chaplain Roy — called "exceptional" for his service delivery (Christin Adkins)
2. Professionalism and logistical coordination. Reviewer Richard McHugh noted that the staff handled arrangements efficiently when all family members were out of state — a recurring capability theme. Reviewers consistently describe the process as smooth and well-organized even under difficult circumstances.
3. Personal touches and flexibility. At least one reviewer (Christin Adkins) appreciated the ability to bring personal items for a memory table, suggesting the facility accommodates customization within the service.
Negative Reviews & Concerns
No specific negative reviews were present in the provided data. Given the high rating and review volume, no documented complaint pattern is visible in the available data. However, families should be aware that SCI-owned funeral homes have historically attracted complaints at the corporate level regarding upselling and pricing practices — this is a general corporate ownership consideration, not a complaint specific to this location.
Ownership
West Resthaven Funeral Home & Resthaven Park Cemetery is owned and operated by Service Corporation International (SCI), the largest publicly traded death care company in North America (NYSE: SCI). SCI operates this location under its Dignity Memorial consumer brand, which encompasses over 1,900 funeral homes and cemeteries across North America.
No founding date, prior independent ownership history, or generational ownership details were available in the provided data for this specific location. Families considering this provider should understand that pricing, packages, and some policies are set at the corporate level and may be less negotiable than at independently owned funeral homes.
Accreditations
The BBB profile for Resthaven Park Cemetery in Glendale, AZ shows the entity as not BBB accredited. No BBB rating, score, or complaint history was available in the provided data for this specific location.
No additional professional memberships, state licensing details, or awards data were available in the provided data.
Conclusion
West Resthaven Funeral Home & Resthaven Park Cemetery is a mid-to-premium-range provider in the Glendale market, with pricing that runs above average for the Phoenix metro area — particularly the $3,435 non-declinable basic services fee — but backed by an exceptionally strong and high-volume review record. The on-site cemetery is a genuine practical convenience for families seeking to handle all arrangements in one place, and the staff consistently receives personal praise across reviews. Families on tighter budgets may want to compare direct cremation costs against independent providers in the area; those prioritizing a well-reviewed, full-service experience with pre-planning capabilities and a broad range of memorialization options will find this location well-equipped to meet those needs.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
← Back to West Resthaven Funeral Home & Resthaven Park Cemetery