Eternity Rest is an independently owned cremation provider in Glendale, Arizona, founded by Mike — a bereaved spouse — with a mission to offer affordable, transparent cremation services to families across Arizona. The business holds a 5.0/5 rating on Google based on 4 reviews, all of which highlight pricing transparency and compassionate personal care. The provider focuses exclusively on cremation services, supplemented by memorial keepsakes and pre-planning options.

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Locations

Glendale / Northwest Valley (Primary) 18001 N 79th Ave, Suite C-62, Glendale, AZ 85308 Phone: (623) 250-0029 Hours: Open 24 hours, 7 days a week

Note: The provider's website lists the service area as Surprise, AZ, suggesting the business primarily serves the broader northwest Phoenix metro region from this single suite-based location. No dedicated funeral home facility with a chapel or arrangement room is described in available data.

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Services

As described on the Eternity Rest website, the provider offers the following:

• Direct/Simple Cremation — a core affordable cremation package
• Grand Cremation — a higher-tier cremation package (additional details not specified in available data)
• Memorial Keepsakes — custom engraved jewelry, fingerprint pieces, and NFC-enabled urns
• Memorial Design Services — slideshows, obituary designs, and prayer cards
• Pre-Need Planning — advance arrangement options for families who wish to plan ahead
• Guided Online Arrangements — families can complete intake forms and begin arrangements remotely at their own pace

No on-site crematory, owned cemetery, or burial services are mentioned in the available data. Cremation appears to be coordinated through third-party crematories, though this is not explicitly stated on the site.

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Pricing

Specific General Price List (GPL) figures were not available in the provided data. The Eternity Rest website emphasizes "affordable cremation packages with no hidden fees" and "transparent pricing," and multiple reviewers independently confirm that pricing was straightforward and reasonable. Two named package tiers are referenced — Simple Cremation and Grand Cremation — but itemized costs were not available for this profile.

Families are encouraged to contact the provider directly or visit the services page for current package pricing before making a decision.

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Reviews

Eternity Rest holds a 5.0/5 rating on Google across 4 reviews. While the sample size is small, the reviews are consistent in their themes.

Dominant positive themes:

1. Personal care from founder Mike — Every review mentioning a staff member by name references Mike specifically. Alicia Lopez wrote: "Mike was great! He showed empathy, compassion and is very understanding... He treated us like family." Valerie Barraza similarly noted: "Mike truly cares and treated us like family every step of the way."

2. Pricing transparency — Multiple reviewers independently flag clear, honest pricing as a standout quality. Jim Martin noted the team was "honest and very transparent throughout the cremation process," while Valerie Barraza described the provider as "completely transparent with pricing."

3. Quality of memorial keepsakes — Stephanie Papoff specifically reviewed the keepsake service, describing the quality as "beautiful" and the process as "simple and thoughtful during such an emotional time."

Notable concerns: No negative reviews or complaint patterns appear in the available data. However, with only 4 reviews total, the sample is too limited to draw firm conclusions about consistency of service over time. Families should weigh this accordingly.

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Ownership

Eternity Rest is independently owned and operated. According to the About page, the business was founded by Mike, whose personal motivation stems from losing his wife to COVID-related pneumonia at age 46. That experience shaped the company's stated philosophy of removing pressure, complexity, and hidden costs from the cremation process. No founding year, corporate affiliations, or additional ownership history are specified in available data.

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Accreditations

No BBB profile specific to Eternity Rest in Arizona was identified in the available data — the BBB search results returned unrelated businesses. No professional association memberships, state licensing details, or awards are mentioned in the provided data. Families may wish to independently verify Arizona state funeral home licensing through the Arizona State Board of Funeral Directors and Embalmers before engaging services.

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Conclusion

Eternity Rest is a small, independently owned cremation-focused provider serving the northwest Phoenix metro area, positioned squarely in the budget-to-mid-range segment with an explicit emphasis on affordability and transparency. Its founding story and the consistent, personal attention attributed to owner Mike are meaningful differentiators in a market often dominated by larger corporate providers. The primary caveats for prospective families are the very limited review volume — making it difficult to assess long-term consistency — and the absence of publicly available itemized pricing or confirmed BBB accreditation. Families considering Eternity Rest would be well served by requesting a full General Price List upfront and verifying state licensure directly.