All Animals Pet Cremation is an independently owned, family-operated pet cremation provider based in Glendale, AZ, that has served the greater Phoenix area since 1998. The business holds a 4.2/5 rating on Google across 209 reviews and positions itself on affordability and accessibility, operating seven days a week with extended pickup hours. A second Phoenix location is listed on the provider's website as opening soon.
Locations
Primary Location — Glendale 5220 W. Luke Ave., Suite 16, Glendale, AZ 85301 Phone: (602) 923-2278
- Hours: Monday–Sunday, 9:00 AM–11:00 PM (pet pickup services); drop-off weekdays 9 AM–5 PM, weekends 9 AM–4 PM
- Listed on Yelp with 15 reviews and 12 photos
Second Location — Phoenix (Opening Soon) 1838 E. Jackson St., Phoenix, AZ 85034
No operational details are available for the Phoenix location at this time.
Services
According to the provider's website, All Animals Pet Cremation offers the following:
- Pet cremation and burial — serves pets of all types, including dogs, cats, birds, and exotic animals (reviewers mention parrots and stray cats)
- Deceased pet pickup — available 9 AM–11 PM daily throughout the Phoenix metro area, including Avondale, Peoria, Mesa, Tempe, Chandler, Surprise, El Mirage, Goodyear, Buckeye, Cave Creek, Tolleson, Carefree, and Scottsdale
- Dead animal removal — listed as a standalone service on the website
- Pet memorial items — custom urns, paw print pendants, ashes-holding necklaces, and other keepsakes
- Same-day service — noted on the website as available
- Delivery of remains — return of cremated ashes to the family
The website references cremation packages and a dedicated page for veterinary clinic partnerships, suggesting the business works with local vet offices as a referral provider. No on-site crematory ownership or cemetery ownership is confirmed in the available data.
Pricing
No General Price List (GPL) data was available for review. The provider's website emphasizes affordability and lists cremation packages as a dedicated section, but specific pricing figures were not present in the data provided. Families should contact the business directly at (602) 923-2278 or visit the cremation packages page on the website for current pricing.
Reviews
All Animals Pet Cremation holds a 4.2/5 rating on Google from 209 reviews, and is also listed on Yelp with 15 reviews. The business also maintains a Facebook presence.
Dominant Positive Themes
Compassionate, empathetic staff. Multiple reviewers describe staff as kind and emotionally attuned during a difficult time. Alexis Gardin wrote that "everyone we talked to there was so kind," and Rob Iliff noted the team was "thoughtful" when handling the cremation of a 43-year-old African parrot.
Customer service quality. Reviewer M.J. specifically called out a staff member by name: "I cannot praise them highly enough from the moment I called them, and talked to Tristan (who is a customer service star!)." M.J. added that the business should "give a master class in customer service."
Prompt turnaround. Alexis Vazquez highlighted a one-week return of ashes and praised the "quick turnaround," craftsmanship, and attention to detail in the memorial.
Notable Negative Feedback
One MapQuest-sourced review describes a "traumatizing experience" with the deceased animal pickup service, though the full text is not available in the data. Another MapQuest commenter noted initial hesitation based on other reviews before ultimately having no complaints. Families relying on pickup services may want to ask specifically about that process before booking.
Ownership
All Animals Pet Cremation is an independently owned, family-operated business. According to the provider's website and confirmed by MapQuest, the business was founded in 1998. No corporate parent company is involved, and no public trading affiliation exists.
Accreditations
The provider's website references membership in or endorsement by the International Association of Pet Cemeteries and Crematories (IAOPCC), described on the site as indicating adherence to ethical guidelines, proper handling procedures, and transparency. Families can verify this directly at the IAOPCC website.
No BBB accreditation record specific to this business was confirmed in the available data. (BBB links provided in the source data refer to unrelated businesses in other states and are not applicable here.)
Conclusion
All Animals Pet Cremation is a budget-to-mid-range pet cremation provider with a long operational history in the Phoenix metro area and a strong reputation for responsive, compassionate service. Its extended daily hours and wide pickup coverage area make it a practical option for families facing an unexpected loss at any time of day. Prospective clients should request itemized pricing upfront, as no GPL data is publicly available, and may wish to ask specifically about the pickup process given at least one reported negative experience in that area.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
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