Gilbert Memorial Park Cemetery & Funeral Home — Consumer Profile
Gilbert Memorial Park Cemetery & Funeral Home is Gilbert, Arizona's only family-owned, full-service funeral home and cemetery, operated by the Bunker Family since 2019 and distinguished as the first and only cemetery serving what was once the most populous municipality in the United States without one.
The facility holds a 4.9/5 rating across 159 Google reviews — an unusually high score across a meaningful review volume. The Facebook page describes the business as "Gilbert's Only Family-Owned Funeral Home and Cemetery," and Ever Loved notes that the facility features a tasteful modern design with a comfortable, serene setting for services. According to its own homepage, Gilbert Memorial Park has been voted Best Cemetery and Funeral Home five years in a row.
Locations
Primary (and only) Location:
| Detail | Information |
|---|---|
| Address | 2100 East Queen Creek Road, Gilbert, AZ 85297 |
| Phone | (480) 935-5858 |
| Hours | Open 24 hours, 7 days a week |
| info@gilbertmemorialpark.com |
The facility is described as a modern funeral home with an on-site cemetery, dedicated reception facilities, and space for memorial services. The campus is designed to accommodate both funeral and cemetery needs in one location, which is a practical convenience for families who wish to keep arrangements in a single place.
Services
Gilbert Memorial Park offers a combined funeral home and cemetery operation from a single campus. Services referenced on the provider website include:
- Burial — Cemetery plot options, including endowment care (perpetual maintenance funding)
- Cremation — Listed prominently on the site; the facility markets itself with a dedicated "Cremation Near Me" page
- Funeral Services — Full funeral service arrangements
- Memorial Services — Dedicated reception facilities on-site for gatherings
- Pre-Planning — Online pre-planning tools described as informational in nature; the site includes a "Start Pre-Planning" pathway
- Veterans Services — A dedicated Veterans Information section is listed on the website
- Grief & Healing Resources — The site maintains a blog and grief support content
The combination of an on-site cemetery and funeral home under one roof is notable. Families who want burial at the same location where funeral services are held can manage all arrangements with a single provider. No data is available in the provided sources confirming whether an on-site crematory is operated at this location.
Pricing
No General Price List (GPL) data was available in the provided sources to build a detailed pricing table. The website does link to a General Price List page, which families should request directly or access online before making arrangements. The Facebook page categorizes the business at a "$$" price range, suggesting mid-range positioning, though this is an informal indicator only.
Families are encouraged to request the GPL directly by calling (480) 935-5858 or visiting the Gilbert Memorial Park website. Under the FTC Funeral Rule, funeral homes are required to provide itemized pricing over the phone upon request.
Reviews
Gilbert Memorial Park carries a 4.9/5 rating from 159 Google reviewers and has 15 reviews on Yelp. The Facebook page shows 3 reviews but no aggregate rating. The Legacy.com profile includes additional family accounts.
Dominant Positive Themes
1. Staff compassion and absence of pressure Multiple reviewers specifically noted that staff did not rush or pressure them during arrangement conferences. Eliana wrote: "Tyler made an incredibly difficult process as manageable as possible. He was professional, kind, patient, respectful and went above and beyond to answer all of our questions and honor all of our requests without making us feel pressured or like we were taking too long to make decisions." A Legacy.com reviewer similarly praised counselor Brooke for coming to their home and being "super helpful and simply a warm person with no pressure," before transitioning them to funeral director Tyler.
2. Facility quality and atmosphere Reviewers consistently described the physical environment favorably. Terrilyn Collier wrote: "The moment we passed through the doors of Gilbert Memorial there was a sense of welcoming that was most comforting and familiar, like coming home to a warm family embrace… The facilities itself were quite lovely." Ryan Adams noted "a beautiful facility for the service and a great reception room."
3. Communication and follow-through Families dealing with complex or emotionally charged situations found the staff responsive and consistent. Robert Osterhoudt, whose wife had a 28-month illness, noted that the team honored very specific wishes without friction. Ryan Adams wrote that staff "always kept me and my family updated" throughout the entire process.
Staff Names Mentioned in Reviews
- Tyler — funeral director, mentioned by multiple reviewers
- Brooke — pre-arrangement counselor, mentioned in Legacy.com review
Notable Negative Reviews or Concerns
No specific complaint patterns were identified in the data provided. Yelp's snippet references at least one review involving cremation pickup after a hospice death, though the full text is not available and the sentiment is not confirmed as negative. The overall volume and consistency of high ratings across platforms does not reveal a discernible complaint pattern at this time. Families should check Yelp directly for the complete review set.
Ownership
Gilbert Memorial Park is independently owned and operated. According to Ever Loved, the cemetery and funeral home was opened in 2019 by the Bunker Family, who have operated funeral homes in the East Valley of metropolitan Phoenix for over 60 years. The Facebook page explicitly identifies it as "Gilbert's Only Family-Owned Funeral Home and Cemetery."
The Bunker Family's multi-generational presence in the East Valley funeral industry predates this location by several decades, which provides some continuity of operational experience despite the facility itself being relatively new. There is no indication of corporate ownership or affiliation with a publicly traded funeral services company.
Accreditations
No BBB profile for Gilbert Memorial Park Cemetery & Funeral Home in Gilbert, AZ was identified in the provided data — the BBB results returned were for unrelated businesses in other states. Families can search the BBB directory for Gilbert, AZ to check current accreditation status.
The provider website references a five-consecutive-year "Best Cemetery and Funeral Home" award, though the awarding organization is not specified in the available data. No state licensing details or professional association memberships (such as NFDA or ICCFA) were present in the provided sources.
Conclusion
Gilbert Memorial Park Cemetery & Funeral Home occupies a unique position as the only cemetery and family-owned funeral home in Gilbert — a fast-growing city where families previously had no local option for ground burial. The Bunker Family's six-decade history in the East Valley, combined with consistently strong reviews praising staff conduct and facility quality, makes this a credible mid-range option for families in the southeast Phoenix metro. The primary area to address before committing to arrangements is pricing transparency: families should request and review the General Price List from the provider website or by phone before beginning the arrangement process, as no GPL data was available for independent review.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
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