Falconer Funeral Home — Consumer Profile

Falconer Funeral Home is a corporate-owned, full-service funeral home in Gilbert, Arizona, established in 1981 and now operating under Foundation Partners Group, distinguished by its four-decade presence in the East Valley community. The home holds a 4.8/5 rating across 134 Google reviews, reflecting consistently strong family satisfaction. The home provides burial and cremation services with online pre-arrangement available, and operates out of a single Gilbert location open around the clock for immediate needs.

---

Locations

Primary (and only) location:

Detail	Information
Address	251 West Juniper Avenue, Gilbert, AZ 85233
Phone	(480) 207-2323
Office Hours	Monday–Friday, 8am–4pm
Answering Service	24/7
Parking Note	Construction is currently limiting on-site parking; overflow parking is available at 102 W Vaughn Ave, Gilbert, AZ 85233 (NE corner of Vaughn and Ash St.)

The provider's website describes the facility as welcoming, and reviewer accounts on Ever Loved characterize the physical space as comforting. No on-site crematory or owned cemetery is confirmed in the available data; Parting.com notes that Mesa Cemetery is the nearest independent cemetery, approximately 9 miles away, and that the home coordinates graveside services with local cemeteries.

---

Services

According to the provider's website and Yelp listing, Falconer offers:

• Burial services — including coordination of graveside services with local cemeteries
• Cremation services — including direct cremation options
• Funeral and memorial services — full-service funeral ceremonies and memorial gatherings
• Pre-planning / pre-need arrangements — available online through the parent company's platform
• Livestreaming — offered as a service option, though one reviewer reported a technical failure during their service (see Reviews section)
• Obituary preparation — noted by multiple reviewers as part of the arrangement process
• Prayer cards and memorial stationery — referenced in family accounts

No on-site crematory is confirmed in the data. The home does not appear to own a cemetery.

---

Pricing

No General Price List (GPL) data was available for inclusion in this profile. Pricing information is not publicly displayed on the provider's website at the time of writing. Third-party comparison data from Parting.com exists but did not yield specific price figures in the available data.

Note for families: Under the FTC Funeral Rule, funeral homes are required to provide an itemized General Price List upon request, in person or by phone. Families should request this list before beginning arrangements. The lack of online price transparency is worth noting when comparing providers.

---

Reviews

Falconer holds a 4.8/5 rating based on 134 Google reviews and is also listed on Yelp and Ever Loved. The volume and consistency of positive feedback is notable for a single-location operation.

Positive Themes

1. Staff compassion and personalized attention Multiple reviewers single out individual staff members by name. Julia Kennedy praised director Sean for making a first-time cremation arrangement "feel comforting and manageable." Lora Vimont credited Carmen and Josh for patience in accommodating special requests for obituaries and prayer cards. Bonnie Szafranski, a repeat client who has used the home through the loss of both a son and a husband, described staff as consistently "knowledgeable, thorough, patient and compassionate."

2. Communication and responsiveness Danielle Falcone highlighted director Russell for being "quick to reply to emails" and keeping her informed throughout the process, while remaining flexible on both small and large requests.

3. Comfort during a first-time or sudden loss Several reviewers specifically mention navigating unfamiliar territory — a first cremation, a sudden death — and describe the staff's guidance as reassuring rather than transactional.

Notable Negative Feedback

One lower-rated review warrants attention. Kimberly Jones (2/5) reported that a promised livestream for her uncle's service failed during the event. A staff member acknowledged the system had "had some troubles" and that the person who previously managed it no longer worked there. Attendees who had been sent the viewing link were unable to watch. This is a single reported incident, but families who require reliable remote streaming — particularly for out-of-town relatives — should confirm current technical capabilities before relying on this feature.

---

Ownership

Falconer Funeral Home was founded in 1981 and operated for decades as an independent community funeral home. It is now owned by Foundation Partners Group, a privately held consolidator of funeral homes operating under the "Altogether Funeral & Cremation" platform, as reflected in the current provider website domain. Foundation Partners Group is not publicly traded. The home retains its original name and Gilbert branding.

Note for families: Corporate ownership does not necessarily affect service quality, but it does mean that pricing, policies, and staffing decisions may be influenced by a parent company rather than a local owner. Some third-party sources, including Funerals360, still categorize Falconer as independently owned, which appears to be outdated information.

---

Accreditations

Source	Status
Better Business Bureau	Listed but not BBB accredited
National Funeral Directors Association (NFDA)	Listed as a member on Funerals360 (verify directly with NFDA)
BBB Golden Rule Award	Referenced on Funerals360 (may reflect prior independent ownership era)

No state licensing details were included in the available data. Arizona funeral homes are regulated by the Arizona State Board of Funeral Directors and Embalmers; families can verify licensure directly through that board.

---

Conclusion

Falconer Funeral Home presents as a mid-range, full-service option in Gilbert with a strong community reputation built over more than four decades — now operating within Foundation Partners Group's corporate network. Its 4.8/5 Google rating and the volume of detailed, staff-specific praise suggest that service quality at the ground level has remained consistent despite the ownership transition. Families considering this home should request the General Price List before making commitments, given the absence of online pricing transparency, and should independently verify the reliability of any technology-dependent services such as livestreaming before depending on them for remote attendees.