Norvel Owens Mortuary & Aspen Cremation
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Norvel Owens Mortuary & Aspen Cremation
914 E 66, Flagstaff, AZ 86001 · (928) 774-2211
Independent
★★★★★4.521 Google reviews

About Norvel Owens Mortuary & Aspen Cremation

Norvel Owens Mortuary & Aspen Cremation is Flagstaff's only independently owned funeral home, founded by Norvel Owens who has worked in the local community since 1976, with Kay Owens now active as a funeral director — a sign of genuine family continuity across generations. The business operates under two brands to serve a range of needs: Norvel Owens Mortuary for full-service funerals including viewings, ceremonies, and monument services, and Aspen Cremation for cremation-focused arrangements, with pre-planning also available. No pricing information is publicly listed, so families should request an itemized General Price List directly — the funeral home is required by law to provide one — before comparing costs against other Flagstaff providers. Across 21 Google reviews and 17 Chamber of Commerce reviews, the mortuary holds a 4.5-star rating, with customers consistently praising compassionate, no-pressure service from named staff; the one notable criticism flagged a lack of a written checklist to guide families through the process, which is worth raising directly when making arrangements.

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Google Reviews
★★★★★Shelley Yazzie
2 weeks ago

We appreciate the outstanding service provided by Norvel Owens Mortuary. Kay Owens, the funeral director, demonstrated exceptional dedication in ensuring a BEAUTIFUL service. Thank you for your guidance and support during our time of loss. We highly recommend Norvel Owens Mortuary.

★★★★★Summer EB
6 months ago

Everyone we worked with was kind and helpful during a very difficult time, but I think the process could be more organized. When families are grieving, it’s hard to remember every detail that was discussed. A simple checklist or handout of what needs to be done would have helped us avoid missing sma…

★★★★★Mendy
a year ago

I can't say enough positive things about This establishment. Everyone has worked so well with us in bringing my sister home. They went above and beyond with communication throughout this difficult time. They provided us with extra requests that weren't required or expected. I would recommend Norvel …

★★★★★Julie Silverman
3 years ago

Everyone was very kind, professional, and efficient. Both Kay and Scott provided exceptional service, everything we needed was taken care of in a quick, helpful, and compassionate manner. Highly recommend Norvel Owens.

★★★★★Steve Harris
6 years ago

I've had the occasion to use the services of this Mortuary twice. Both times I have found them to be very respectful and responsive to the needs of my family and myself. Both times they did a very good job In preparing our loved ones for viewing. They made no effort to pressure us into purchasing se…

Quick facts
OwnershipIndependent
WebsiteVisit →
Phone(928) 774-2211
ServicesNot provided
HoursOpen 24 hours
Google reviews21 reviews →
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