Dimond & Sons Silver Bell Chapel — Consumer Profile
Bullhead City, AZ
Dimond & Sons Silver Bell Chapel is a corporate-owned, full-service funeral home in Bullhead City, Arizona, operating under the Dignity Memorial network of Service Corporation International (SCI), the largest publicly traded funeral services company in North America.
The chapel holds a 4.7/5 rating across 88 Google reviews, reflecting consistently positive family experiences. Direct cremation starts at $1,940 (with a container provided by the purchaser), and the facility offers an unusually broad range of add-on and personalization services, including spaceflight memorialization and scattering-at-sea options through SCI's national vendor partnerships.
Locations
| Detail | Information |
|---|---|
| Address | 2620 Silver Creek Road, Bullhead City, AZ 86442 |
| Phone | (928) 763-5440 |
| Type | Full-service funeral home |
| Hours | Open 24 hours, 7 days a week |
This appears to be the single Bullhead City location. The provider's website references on-site venues and catering capabilities, as well as access to burial and cremation property through the Dignity Memorial network.
Services
Dimond & Sons offers a full range of funeral and cremation services, as listed on the Dignity Memorial website:
- Cremation — direct cremation, cremation with services, and cremation-oriented casket options
- Burial — immediate burial and traditional full-service burial
- Memorial & Celebration of Life — on-site facility use, graveside services, off-premises venue staffing, and evening or holiday services
- Veterans Planning — the website lists veterans planning as a dedicated service category; one reviewer specifically noted staff involvement in a flag presentation ceremony
- Pre-planning — online pre-need purchase is available; the website offers pre-planning checklists, cost guides, and prepaid plan options
- Religious & Cultural Traditions — listed as a service category on the website
- Grief Support — curated grief library accessible through the Dignity Memorial platform
- Specialty Memorialization — spaceflight memorialization (Earth Rise, Earth Orbit, Luna, Voyager) and scattering-at-sea with cenotaph, offered through SCI vendor partnerships
The website references on-site venues and catering, suggesting the facility can host receptions or celebrations of life without requiring families to arrange a separate venue.
Pricing
GPL effective date: December 18, 2023. All prices are pre-tax and exclude cash advance items (death certificates, obituaries, cemetery fees, etc.). Prices sourced from the General Price List on file.
Key Benchmarks
| Service | Starting Price |
|---|---|
| Direct Cremation (container provided by family) | $1,940 |
| Direct Cremation (cardboard container) | $2,115 |
| Direct Cremation (average, all options) | $2,309 |
| Immediate Burial (container provided by family) | $3,470 |
| Immediate Burial (minimum casket) | $4,965 |
| Traditional Burial (average, all options) | $3,968 |
Professional & Basic Services
| Item | Price |
|---|---|
| Basic Services of Funeral Director and Staff (required fee) | $3,255 |
| Embalming | $895 |
| Dressing and Casketing | $295 |
| Bathing and Handling of Unembalmed Deceased | $375 |
| Restoration | $395 |
| Special Care for Autopsied Cases | $295 |
| Refrigeration | $325 |
| Additional Day of Refrigeration | $95 |
| Hairdresser | $75 |
Note: The required Basic Services fee of $3,255 is notably high and will appear in virtually every arrangement. Families comparing providers should factor this non-negotiable line item into total cost estimates.
Facilities & Staff
| Item | Price |
|---|---|
| Use of Standard Facilities — Celebration of Life (Medium) | $495 |
| Exclusive Use of Entire Facility (LWC Signature) | $3,995 |
| Graveside Service — Equipment and Staff | $495 |
| Visitation (4 hrs evening before, or 2 hrs) | $325 |
| Off-Premises Venue Staff Services | $595 |
| Private Family Moment (minimal preparation) | $375 |
| Evening Service (additional charge) | $425 |
| Weekend Service (additional charge) | $495 |
| Holiday Service (additional charge) | $750 |
| Additional Personalization | $295 |
| Premium Personalization | $895 |
Transportation
| Item | Price |
|---|---|
| Transfer of Remains to Funeral Home | $535 |
| Hearse | $395 |
| Service Vehicle | $195 |
| Transfer to/from Airport | $595 |
Direct Cremation Packages
| Package | Price |
|---|---|
| Direct Cremation — container provided by purchaser | $1,940 |
| Direct Cremation — cardboard container | $2,115 |
| Direct Cremation — Trayview container | $2,335 |
| Direct Cremation — Stratus (medium-density fiberboard) | $2,390 |
| Direct Cremation — Pacific Pine casket | $3,135 |
| Direct Cremation — casket from facility (+ cost of casket) | $1,940 + casket |
Immediate Burial Packages
| Package | Price |
|---|---|
| Immediate Burial — container provided by purchaser | $3,470 |
| Immediate Burial — minimum casket | $4,965 |
| Immediate Burial — casket from facility (+ cost of casket) | $3,470 + casket |
Merchandise
| Category | Price Range |
|---|---|
| Alternative Containers | $175 – $450 |
| Caskets | $1,195 – $10,995 |
| Rental Casket | $1,000 |
| Urns | $35 – $1,295 |
Selected Add-On & Specialty Items
| Item | Price |
|---|---|
| Celebrant Service | $495 |
| Scattering of Cremated Remains | $200 |
| Scattering at Sea with Cenotaph | $3,495 |
| Earth Rise Spaceflight | $2,495 |
| Earth Orbit Spaceflight | $4,995 |
| Luna / Voyager Spaceflight | $12,500 each |
| Memory Glass | $295 |
| Cremation Jewelry Bundle | $295 |
| Everlasting Memorial (online archive) | $395 |
| Estate Fraud Protection | $295 |
| Family Estate Manager | $295 |
| Mailing of Cremated Remains (excl. container) | $195 |
| Ziegler Case | $550 |
| Flag Case | $195 |
| Expedited Services (additional charge) | $595 |
Reviews
Dimond & Sons holds a 4.7/5 rating from 88 reviews on Google, which is a strong score for a funeral home in this market.
Dominant Positive Themes
1. Compassionate, personalized staff care Multiple reviewers describe staff who went beyond transactional service. Trisha Smith wrote that the team "cared for my father as if he were part of their own family," and Lynda Forsythe noted that a staff member "shed a tear with me when presenting veteran flag." Robert Marquez described losing both his stepfather and mother within three weeks and credited the team with making "the hardest thing I've ever had to do more tolerable than I imagined."
2. Clear communication and process guidance Ed H. specifically praised fee transparency: "The fee structure was well explained and easy to understand." Steve Cary highlighted a staff member by name — Elizabeth — for making the process "simple and straightforward" and accommodating an out-of-state arrangement with flexibility and professionalism.
3. Quality of preparation and presentation Lynda Forsythe noted the quality of the viewing preparation: "They prepared our viewing so well it was like my dad was so well groomed and sleeping peacefully — not morbid at all."
Negative Reviews or Concerns
No negative reviews or complaint patterns appear in the provided review data. The BBB profile does not show BBB accreditation, but no complaint history is visible in the available data. Families seeking additional reassurance may wish to check the BBB listing directly for any filed complaints.
Ownership
Dimond & Sons Silver Bell Chapel is owned by Service Corporation International (SCI), a publicly traded corporation (NYSE: SCI) and the largest funeral services company in North America. SCI operates under the Dignity Memorial brand umbrella, which encompasses hundreds of funeral homes and cemeteries across the United States and Canada.
The "Dimond & Sons" name suggests independent or family origins, consistent with SCI's common practice of retaining legacy trade names after acquisition to preserve local brand recognition. However, no founding year, family history, or acquisition details are present in the available data.
Families should be aware that while day-to-day staff interactions may feel locally rooted, pricing structures, service packages, and corporate policies are set at the SCI/Dignity Memorial level.
Accreditations
| Item | Status |
|---|---|
| BBB Accreditation | Not BBB Accredited |
| Dignity Memorial Network | Member (SCI national network) |
| Veterans Services | Listed as a service offering on the provider website |
No additional state licensing details, NFDA membership, or independent awards data are present in the available data.
The absence of BBB accreditation is worth noting, though it does not necessarily indicate problems — many funeral homes, including those with strong reputations, choose not to seek or maintain BBB accreditation. Families should check the BBB profile directly for any complaint filings.
Conclusion
Dimond & Sons Silver Bell Chapel offers Bullhead City families a full-service option with strong community-facing reviews and the logistical resources of a large national network, including pre-need online purchase, out-of-state coordination, and specialty memorialization options not typically available at independent providers. Pricing positions the chapel in the mid-to-premium range for this market: the mandatory Basic Services fee of $3,255 is a substantial non-negotiable cost, and families on tighter budgets should carefully review the total estimated cost — not just package headline prices — before committing. The consistent 4.7-star rating and specific staff praise suggest a capable, attentive local team worth considering, while families who prefer independent, locally owned providers may wish to compare alternatives in the Bullhead City area before making a final decision.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
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