Ms.Jackie Baker was an absolute pillar of strength for myself and my family as we were going through this entire process of losing our Mother. Her heartfelt prayers, words of encouragement of comfort, and calls lifted us. Whenever there were issues, she made it right with a smile and concern. Her pa…

Unfortunately, my experience with this funeral home during the loss of my father was deeply disappointing. At one of the most vulnerable moments of my life, I was met with a complete lack of empathy and compassion. The process felt cold and transactional, as though I was just another number rather t…

Royal funeral home provided our family with so much love and support during our time of bereavement. Our family cannot say enough about the extraordinary care and professionalism shown by this funeral home. From the very first phone call, the staff was patient, compassionate, and attentive to every …

Our family’s experience with Royal Funeral Home was deeply disappointing. The CFO, Mr. David W. Smith, was condescending and lacked the compassion expected during such a sensitive time. The funeral director, Ms. Baker, appeared unprepared and unprofessional, as her phone rang repeatedly during our m…

From the first contact with the staff to the last act of kindness our family received positive and professional service. The receptionist always had a warm and welcoming greeting. The director was always polite and professional. The packages were made available and explained to understand clearly wh…